Product Application Engineer

Product Application Engineer

Job Code: KRN
Date: 09-14-2022
Job Description :

This position does not require onsite work and may be fully remote.




IDT drives business value through providing world class technical, functional and consulting expertise to deliver the right skills, at the right time, in the right place. In IDT you will have opportunities to work on IT projects, programmes and products across the value chain of Client. Our technical career paths will support your personal development through learning and certifications. We are the home of technical talent where you can grow your career, develop leading edge skills and deepen your business knowledge.




Comprising of six capability centers, we bring together natural sets of skills at scale, providing our customers with size and depth in terms of business and platform knowledge. The capability centers promote continuous improvement of functional excellence, giving you the methods, standards, best practices, platforms, tools and external insights to support and accelerate your capability development. Our communities of practice provide access to expertise and learning, where your skills and passion for innovation and excellence will thrive.






This role is related to Administration, Configuration and testing of Bentley Document and Data Management Applications such as ProjectWise and AssetWisewhich is used for Data and Information Management in both Projects (Green and Brownfield / MOC etc) and Asset Operations, used in both Asset Maintenance as well as Capital Projects space. This role will assist with the delivery of Business requirements as defined by the Asset Information Manager or delegate at the assets assist with product testing at Client prior to deployment to production assist with customer Configuration to meet business requiremnts, Maintenance and Support of Bentley associated IM tools across various deployments in Client  in particular the Cleint QGC asset located in Queensland Australia. The vision for these efforts is to provide a sustainable software portfolio for Projects & Engineering that supports and helps delivery of Digital Project and Digital Asset Management strategies as defined by the Asset Information Manager/s or deligates.


A key objective of this role is to ensure business continuity and evergreening of the Deployed Configuration templates (as defined by Information Management) where Bentley Connected Environment is deployed in either Capital projects and/or Assets as required. Solid understanding of the application and it's use in both projects and operations is needed, especially in a SaaS hosted environment. This will also require working closely with several key stakeholders in the business, business IDT, and the Vendor (Bentley).



The Product Application Engineer is responsible for the administration and health of the IM  Application, i.e., Bentley used in various deployments enterprise where being used, upkeeping with the latest versions, hotfixes, service packs etc., without affecting production deployment. It may include tasks from every part of the software development lifecycle, including software evaluation, development, configuration, and software deployment (both the installation and decommissioning of software) and ensuring business continuity with high quality.





?            Working as IM Bentley Application Consultant


?            responsible of the Configuration developed and maintaining the same in the form of reusable templates


?            Troubleshooting of Production/Non-Production issues related to Configuration


?            Working as a strong support team member ensuring the health of Bentley deployed across projects/assets


?            Be up to date on the technological aspects in terms of the application/tool capabilities to be able to recommend the right module for the right business demand/purpose including it's fitness of purpose




Dimensions and Special Challenges


?            Build strong working relationship with Product Line Managers (PLMs), Project Manager & Business Users.


?            Build strong working relationship with SME and the Asset Information Manager/s and deligates


?            Ability to learn domain skills expected in Capital Projects/Assets


?            Virtual working in a global environment with culturally diverse teams and across many organizational boundaries (within and across IDT support and delivery organizations, incl. suppliers)


?            Managing multiple delivery priorities, multiple demand requests and complex (integration) issues


?            High degree of application, technology and SaaS landscape complexity and integration


?            Understanding of Data Security policies, application roles and responsibilities


?            Working as one team with business support teams to ensure seamless development and deployments of changes and maximum added value for the business by proposing continuous improvements in line with the business needs and strategy




Mandatory Qualifications


?            Typical Years of Experience: 8 to 12 years of Bentley application experience


?            No Minimum Education or Certification is required




Mandatory Skills


?            Hands on experience on the following working with Bentley Connect (ProjectWise and AssetWise(Operations and Projects)


?            Working experience with the modules of Bentley Information Management solutions mainly, but not limited to – ProjectWise, PlantSight, Navigator, OpenPlant, AssetWise, DataMAnager, for Operations and Projects, awareness of installation of software, backup and restore DB(including reference data) – setting up the Application end to end, including upgrade of the software/DB in flight when in production.


?            Understanding of how the configuration templates are built for run and maintain of the same at enterprise level


?            Workflow template configuration


?            Working experience on application installation, backup and restore


?            Working experience on Cloud hosted environment


?            VB. Net/C#.Net coding experience (added advantage)


?            Excellent interpersonal communication and Stakeholder Management skills



Job Tags: VB. Net, C#.Net
Job Location: Remote