Accounts receivable Supervisor

Duration: 3 Months

Supervises A/R team in the day-to-day operations of the Patient Financial Services Department. Provides strategic insight and recommendations on maximizing cash collections to Collections Manager and is responsible for claim submission process and payment/ cash posting though oversight of work assignments. Monitors quality and productivity performance measures. Collaborates with Patient Access, Registration, Case Management, HIM, Audit & Compliance and other areas of Patient Financial Services to manage the Collections process. Ensures adherence to processes and procedures. Running reports, cash reconciliation, and documentation of new processes. Assist in system migration and corresponding staff education RE: new electronic health record/ health information management system. • Supervises staff responsible for payment posting and claims generation and submission process. Manages cash reconciliation and other key indicators.

• Monitors staff production and QA scores. Measures performance; addresses improvement opportunities with staff.
• Support Managers with payor communications including minutes, distribution to staff, conducts in-services and training as needed.
• Collaborates with Patient Access, Registration, Case Management, HIM, Audit & Compliance and other areas of Patient Financial Services to ensure that revenue cycle flows efficiently and effectively.
• Performs other duties as assigned by the Manager of Patient Financial Services Collections.

Skills:

• Requires understanding of managed care business processes, data, systems, and applications for claims payment, enrollment and benefit design. Required
• Must possess strong understanding of insurance billing & reimbursement procedures. Required
• Excellent interpersonal & communication skills, and demonstrated organizational and leadership abilities. Required
• Requires high level of analytical ability, and strong knowledge of system analysis and data gathering techniques. Required
• Ability to work independently towards specific goals and objectives and provide recommendations for improvement. Required
• Strong organizational and multi-tasking skills to apply toward high-priority assignments in order to meet established deadlines Required
• Proficient computing skills, specifically healthcare related billing platforms, MS Office Products. Reporting abilities through business objects, crystal reporting, etc.

Education  Required

• High School Diploma / GED Required
• Bachelor's Degree Required

Experience Experience  Required

• At least three (3) years Experience in a healthcare reimbursement environment Required
• At least one (1) year Supervisory experience Required
• At least one (3) year Medical Billing Required
• At least one (1) year Cash Posting (Manual  & Auto) Required
• At least one (1) year Infusion Billing Required

Licenses, Certifications, and Registrations

Licenses/Certifications Issuing Agency Time to Obtain Required

• Certified Revenue Cycle Representative (CRCR) Healthcare Financial Management Association (HFMA) within 6 months of hire Required
• Hospital Business Institute (HBI) Certification Hospital Business Institute within 6 months of hire Required