AIOps architect/SME

Duration:    Permanent (Full Time)

Salary:    Depends on Experience on W2 with benefits

Experience Required:
4+ Years in AIOps solutioning and hands on skill
1+ Years’ experience in Splunk *ITSI* and/or Dynatrace *Davis* AIOps Engine.
Preference is for Splunk ITSI experience.

Roles & Responsibilities:
• Solution AIOps use cases using Splunk ITSI and/or Dynatrace Davis AI Engines
• Perform pilot implementation basis the solution created and document implementation approach, and guide team to follow
• Assist defining strategy, solutions, roadmap, and process for AIOps solutions implementation
• Understand the business and technical service critical measures to define KPI, thresholds
• Define the MELT signals required for specific service components
• Provide data ingestion pipeline and data sink to cater the observability needs
• Target architecture for automation patterns
• Define automation architectural principles to be deployed for solutions
• Review the automation use cases solution, and ensure architecture principles and standards followed
• Ensure alignment of solution to defined principles
• Ensure reusable components created as part of solution
• Assess and Identity high value Automation Opportunities
• Remove roadblocks in AIOps capability standup and automation use cases implementation
• Define operational handover guidelines & periodic reviews

Generic Managerial Skills:
• Able to articulate the value outcome of AIOps capability
• Able to collaborate, mentor and guide implementation team
• Able to document the implementation approach which will be followed by factory team