Application Support System Analyst

Duration: 6 Months

6 months contract with potential to convert to FTE. Minimum 2 days a week onsite (manager's discretion). Interviews will be virtual and onsite.

Top 3 to 5 skillsets / years of experience:

• Demonstrated ability to troubleshoot applications and document them 2+

• SQL 2+

• Episys or core system 2+

• Jack Henry products 2+

• On-line banking 2+

Responsible for maintaining and supporting all Credit Union business applications and technical tools and utilities needed to support these applications including software, interfaces, networking and connectivity, databases, etc.

Minimum Qualifications

• Bachelor’s degree in computer science, engineering, management information systems or related field, or four years of equivalent technical experience

• Strong knowledge of the financial services industry, and credit union’s departments, products and systems

• Extensive technical skills related to software applications

• Proficiency and practical experience with Episys financial application, SQL, Microsoft Operating Systems and tools, AIX and PowerOn programming.

Preferred Qualifications

• Experience with database and programming fundamentals, networking technologies, hardware components, and interfaces and middleware

• Experience with Java, HTML, .Net, web services, Netapp SAN, IBM hardware, VMWare, Cisco networking, and Citrix

Knowledge, Skills & Abilities

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

• Ability to demonstrate proficiency to multi-task, plan, schedule, and organize

• Ability to work well under stress, manages competing priorities, and meets deadlines

• Ability to demonstrate a proactive approach with a focus on continuous improvement, user satisfaction, and adherence to standards

• Ability to exercise excellent troubleshooting skills to analyze problems objectively

• Ability to think logically with attention to detail and a focus on follow-up

• Ability to demonstrate results-driven, strong decision making skills

• Ability to exercise strong vendor management skills and work collaboratively to achieve results

• Ability to be on-call 24/7 and willingness to work flexible shifts

• Ability to demonstrate excellent oral and written communication skills & exercise effective interpersonal skills

• Ability to sit for prolonged periods of time while operating a computer

• Ability to maintain satisfactory performance and attendance

• Ability to pass applicable and Credit Union pre-hire compliance checks