Business Analyst IV

Duration: 6 Months

1. The Analyst will support the SGS Operations back office group. Prepare and analyze comprehensive data in preparation for CC&B project, and be able to support testing activities.Advanced+++ Excel a MUST, SQL Python and PowerBI a MUST. and be able to understand and large volumes of data to tell a story. Must have testing support experience as well. 6+ yrs overall requirements listed.

1. Conduct complex modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, etc.)
2. Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations
3. Monitor and coordinate activities to manage operational performance (e.g. service level, productivity, etc.)
4. Track, maintain, analyze and provide current information on the operation’s business scorecard or key performance indicators (KPIs)
5. Perform analysis of the operation’s cost elements to ensure effective and efficient operations
6. Prepare and analyze comprehensive and detailed reports
7. Develop, organize and present detailed performance reports for both internal and external use
8. May develop, implement, evaluate or lead projects or initiatives (e.g., business plan or process improvement initiatives)
9. Provide broad analytical and operational support to the Customer Operations organization

Minimum Qualifications

• Graduate degree in Business, or related concentration. Preferred Qualifications: MBA or relevant advanced degree. (no highschool, and no BA or BS. Must have higher level (masters/graduate) education for role.