Business Analyst IV

Duration:  12 Months

Job Category: Business Professional

Pay Rate: 70-73/HR. on W2

Shift: 08:00 AM to 05:00 PM

The Outbound Fulfillment manager manages the relationship, process, and data flow between operations, planning, business, logistics, and partners. You will work with XFN to develop balanced fulfillment execution plans at all channel levels and for all accounts within the channel. You must understand and consider channel requirements and WOS target strategies and work cross functionally to identify and resolve challenges as required. Equally, the role will work closely with operations to agree/align warehouse, logistics, pick/pack/ship plans with the required shipment plans. Successful execution in this role has a direct impact to customers in stock rates, OTD, fulfillment costs, warehouse utilization, labour, etc.

Required Skills:

• Day to day operations management in partnership with supplier
• Order E2E management and order fulfillment execution
• Relationship, process development, and data flow between fulfillment and operations
• Planning inputs & outputs within the walls of our service centers (SMOG sites)
• Contribute to warehouse and transportation capacity planning
• Responsible for FG inventory and supply availability
• Customer support team and business single point of contact
• Responsible for transactions in Oracle in support of order shipments
• Report order fulfillment key performance indicators (KPI)
• Provide regular and ad hoc reporting as required
• Coordinate supply allocation, order drop, and order prioritization
• Support Retailer and Telco accounts.

Minimum Qualifications:

• Proficient written and verbal communications in English
• Experience with order management & order entry in an ERP system; Oracle, SAP, Other
• Expert in Excel. Experience retrieving insights/reports from data portals (Tableau, Business Intelligence hubs)
• Proactive problem solving with communication and collaborative skills.
• Business analytics
• Experience prioritizing and multi-tasking in a fast-paced environment
• Sense of urgency, accuracy, and follow-through
• Experience supporting Telco and/or Retailers
• After sales experience

Preferred Qualifications:

• Experience in close engagement and management of third-party fulfillment partners
• University BS or MS in supply chain
• 5+ years’ experience in relevant Planning, Logistics or Fulfillment role, preferably in Consumer Electronics