Communications Training Coordinator

Duration:   12 Months

Pay Rate: $50/hr

Seeking a Communications Training Coordinator, hybrid (East Aurora, NY). In this position you will collaborate with a global team who are responsible for organization change management of quality systems and associated processes. You will create communications and schedule regular updates for all Global Quality Systems users. You will assist with training documents and presentations. You will provide communications research and evaluation of communications effectiveness This candidate will effectively communicate information and ideas in written and verbal formats, engage and attract followers online and build and maintain relationships. This position works closely with the Global Quality Systems Training and Technical teams. This position reports to Associate Manager Global Quality Systems.

What Your Impact Will Be:

• Joining the Team on the ground floor, you will have a significant impact on the digital transformation for the Quality, Safety, Regulations, and Compliance organization.
• Assist in developing, training, and communicating a best-in-class organizational change management operating model.
• Collaborate with and support the training team to develop effective and engaging training (method, materials, and media)
• Produce content and voice over for training videos and user guides.
• Partner with the technical team on solving user support issues, enhancements, and new projects to ensure successful implementation with end users.
• Develop and maintain a calendar of communication opportunities.

What We’re Looking For:

• English language, grammar and punctuation expert.
• Exceptional writing and presentation creation skills.
• Strong communication and presentation skills (in person and virtual) must be comfortable being on camera during virtual meetings.
• Experience developing training videos/media.
• Comfortable using your voice in demonstration videos.
• Act independently with the drive and initiative to move projects to the next level.
• Establish effective working relationships at all levels.
• High level of proficiency in Microsoft Office 365.
• Learn new tools quickly.
• Experience training in a corporate/professional environment.
• Ability to participate in meetings and calls outside of normal working hours (late night or early morning)
• 3+ years supporting information technology end users.
• Bachelor’s Degree or Equivalent.