Customer Service Administrator

Description :-

• Set up portal registrations.
• Assist with order entry.
• Complete CS support requests.
• Assist with filtering the CS Inbox.
• Escalate issues and problem cases to the Client Services Supervisors or Manager.
• Answer CS call queue.
• In this role we are looking for someone that has a strong presence on the phone.

Hours :- 8:30-5 Monday-Friday, on-site

Qualifications :-

• Prior experience in an Admin role preferred but not required.
• Experience with Salesforce.com and Microsoft Teams/Outlook preferred.
• Strong attention to detail.
• Punctual and reliable.
• Professional and courteous demeanor.