Data Analyst III

Duration : 06 Months +

Data Analyst, Partner Data Solutions

Our Risk & Payments team’s purpose is to serve our global community by providing payment support, upholding our payment principles, and protecting individuals and businesses against payment abuse. We seek to lead the payments industry in trust, integrity, and support. To help us achieve this mission, we are adding a Payments Data Analyst in our Partner Data Solutions team. In this role, you'll be responsible for driving data analytics and building out data solutions around payment partner performance across our different payment flows. You’ll be monitoring, understanding and building a scalable payments ecosystem.We are looking for someone who can set the direction in payments performance by aligning different engineering, product, and operations teams, and by building on the strengths of those teams. Our ideal candidate is passionate about data and has a track record of bringing course-changing insights to cross-functional teams.

Responsibilities:

• Provide data insights, determine what is important, clarify next steps and delegate to meet expectations
• Design, prototype and test payment partner performance metrics
• Create forecasting, monitoring and alerting systems for these metrics
• Facilitate data conversations with product, engineering and operations teams to align on shared goals
• Create a deep understanding of a complex technical environment through data and reporting of partner performance
• Become an expert in payments and support infrastructure, products, tools, systems, and data
• Lead efforts in creating quality assessment systems of complex payment flows

Minimum Qualifications:

• 4+ years of experience designing, running, and presenting data analysis
• 3+ years of experience querying data (SQL or similar) or performing statistical analysis (R, Python, or similar)
• Proven experience building relationships among multiple teams
• Experience explaining data analyses to cross-functional teams who are not focused on analytical work
• Experience working with complex payment processing data
• Experience working autonomously and collaboratively
• Experience working with online payments data

Preferred Qualifications:

• A Bachelor's degree in Science, Engineering, Operations Research, Economics, Business or similar or equivalent professional experience
• Graduate degree or equivalent practical experience in related field
• Experience delivering measurable results in risk, security, payments, or business strategy
• Experience working in the payments industry, focused on how to improve payment processes

Top hard skills required:

• Coding language (SQL)
• Presentation skills (general Microsoft/google docs)
• Data analytic skill sets (regression analysis, cluster, stats)