General Clerk

Duration: 12 Months Contract + Good Chances of extension. 

Under minimal supervision, performs clerical office duties such as document processing, report preparation, and data retrieval and filing; responds to technical or escalated issues and assists less experienced staff; analyzes or interprets information of intermediate difficulty and draws upon knowledge of procedures and individual judgment in the performance of tasks; and researches or resolves technical and complex problems within a field of expertise following prescribed procedures.

Duties:

• Verifies the accuracy and completeness of data submissions and forms; enters data into appropriate system or processes forms according to standard procedures.
• Receives, researches and interprets documentation for the purpose of completing transactions (i.e. loan settlements, purchase agreements, regulatory filings, legal documents, etc.) following defined procedures.
• Contacts customers outside of the work area and receives incoming inquiries; resolves technical and complex problems within field of expertise.
• Performs analysis of complex nature on information received, and researches or resolves issues following prescribed procedures.

Critical skills required:

• Exceptional data entry speed/accuracy plus ability to stay focused and perform work for long periods of time.
• Acts as customer service for warehouse, manages 11 printers’ w/sense of urgency, be able to quickly navigate multiple computer systems.
• Must be self-motivated to help coworkers during full times.
• Excellent customer service, communication and ability to work w/varying types of personalities is necessary.
• Must have an administrative background and have experience in a warehouse/shipping office environment and familiarity w/shipping material, DOT regulations and relationship between the two.
• Manager does NOT want to see individuals who have all floor/warehouse/forklift/etc.
• HS diploma/equivalent required, but 2-year degree w/3-4 years’ experience in similar role strongly preferred.
• Will be doing a lot of data entry; data entry of pick ticket stubs into DNS screens and serve as backup to Printer room and BOL clerks tasks.

Experience:

• This person needs to have worked in an admin role. Will be working in Excel occasionally, but majority of work will be in Deere’s mainframe/menu driven systems, DNS (Dealer Network System) and WCS.
• Experience w/inventory systems/tools/AS400 program extremely beneficial in this role; will be troubleshooting through inventory issues.
• Attention to detail, timeliness and excellent attendance are key as position is imperative in keeping operation running. Could be working at driver window or bursting tickets and distributing work/ equipment; would require worker to be on feet for most of the shift.
• Will train as backup to cover all duties of position in the department, including BOL, customs document creation, handling will-call window and responding to requests from warehouse supervisors and others w/in organization.

Shift:

• 2nd shift position - 2:30pm to 11pm
• 3rd shift position - 9:30pm to 6am