Infrastructure Technician I

Duration : Fulltime/Permanent

• Affordable medical, dental and vision benefits?
• Company-paid life and disability insurance?
• 401(k) plan with employer contribution/match?
• Paid time off, paid sick time, holiday pay, parental leave?
• Tuition assistance?
• Employee Assistance Program?
• Discounted insurance plans for pet, auto, home and vehicle?
• Internal progression opportunities?
• Learn more about our competitive and comprehensive benefits package!?

What You Will Do:

• Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes.
• Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation.
• Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals.
• Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems.
• Perform other duties as required.

What You Bring To Us:

• Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
• Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets.
• Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems.
• Basic understanding of networking concepts, protocols and technology including wireless networking equipment.
• Basic knowledge of voice systems (PBX/VoIP).
• Skill in effective communication, both verbal and written.
• Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates.
• Must be customer service-oriented and possess good organizational skills.
• Ability to develop and maintain awareness of occupational hazards and safety precautions.
• Skilled in following safety practices and recognizing hazards.

Preferred Qualifications:

• High School diploma or GED.
• A+ Certification.
• Network+ Certification.

What We Require:

• Candidates may be required to pass a medical exam.?
• Candidates must pass all required training and/or testing.?
• Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.?
• Client promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.