Infrastructure Technician I
Duration : Fulltime/Permanent
- Affordable medical, dental and vision benefits?
- Company-paid life and disability insurance?
- 401(k) plan with employer contribution/match?
- Paid time off, paid sick time, holiday pay, parental leave?
- Tuition assistance?
- Employee Assistance Program?
- Discounted insurance plans for pet, auto, home and vehicle?
- Internal progression opportunities?
- Learn more about our competitive and comprehensive benefits package!?
What You Will Do:
- Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes.
- Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation.
- Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals.
- Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems.
- Perform other duties as required.
What You Bring To Us:
- Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
- Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets.
- Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems.
- Basic understanding of networking concepts, protocols and technology including wireless networking equipment.
- Basic knowledge of voice systems (PBX/VoIP).
- Skill in effective communication, both verbal and written.
- Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates.
- Must be customer service-oriented and possess good organizational skills.
- Ability to develop and maintain awareness of occupational hazards and safety precautions.
- Skilled in following safety practices and recognizing hazards.
Preferred Qualifications:
- High School diploma or GED.
- A+ Certification.
- Network+ Certification.
What We Require:
- Candidates may be required to pass a medical exam.?
- Candidates must pass all required training and/or testing.?
- Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.?
- Client promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.