Office Coordinator

Duration: Full Time

This role performs receptionist, scheduling and clerical duties including administrative and clinical management support.

Duties:

Ideal candidate will have basic computer knowledge and good customer service skills- the department will provide training for the necessary software or apps that will be used during work.  Position is filling an LOA so it will be temp only. There is a possibility of joining the team as an Environmental Services Attendant at the end of the assignment, if the contractor desires.

Job Responsibilities:

• Answer telephones, route, and screen callers, take messages, and provide routine information to callers promptly and courteously.
• Assist with patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders.
• Respond to inquiries and assist stakeholders according to procedures.
• Manage charts including to prepare, organize, file, retrieve, archive charts and maintain a detailed spreadsheet of charts for referral.
• File and retrieve documents including phone messages.
• Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars including travel/lodging arrangements and catering.
• Oversee and order office supplies for the department.
• Other duties and administrative support projects as assigned.

Skills: 

• Familiarity with medical terminology and protocols
• Familiarity with HIPAA regulations
• Basic proficiency with electronic medical record software (EPIC)
• Intermediate proficiency with word processing software (Microsoft Word)
• Basic proficiency with spreadsheet software (Microsoft Excel)
• Excellent verbal and written communications skills
• Strong interpersonal skills
• Strong organizational skills
• Strong time management skills
• Basic conflict resolution skills
• Ability to maintain confidentiality and professionalism.
• Ability to work independently within established guidelines
• Ability to work with and relate to people at all levels.

Required Education: High School/GED

Preferred Experience: Two (2) years of experience as a clinic coordinator or administrative assistant.  Epic/ServiceNow experience highly preferred.