Operation Engineer

Duration: Permanent

• Minimum 3 years of IT help desk experience. Strong security, project management, analytical, and problem-solving skills.
• Working knowledge of Active Directory users and computers, as well as corporate networking, and systems administration.
• Ability to bring process improvements, document knowledge base articles and build process efficiencies.
• Technical ability in being able to read data from specifications that will help with the identification of potentially affected technical teams.
• Engage with vendor technical support as needed.
• Experience patching corporate servers.
• Basic understanding of PowerShell Ability to multitask and work well with email, and in person support.
• Good written (Email) and oral communication skills Good Event Management, Calander Management, and coordination skills Good customer relationship building & management skills.
• Good documentation skills Knowledge on support (Incident, request and change management) functions.

Skills:

• Windows PowerShell, HTML, XHTML,  DHTML, CSS.