Project Manager with Contact Center Genesys

Duration: Permanent

• 5+ years of Project/Program manager experience (Waterfall + Agile/Scrum)
• Previous Contact Center, telephony, or voice infrastructure experience is a plus.
• Genesys Engage / CloudCX experience is a nice to have.
• Previous experience leading large-scale programs/projects that include multiple Project Managers working towards one final deliverable.
• Should display excellent qualities to influence decisions.
• Excellent communication skills
• Proactive
• Hardworking
• Self-Learner
• Ability to influence others.
• Ability to drive projects toward completion.
• Ability to jump over impediments quickly.
• Creative thinking and problem solving
• Has experience keeping large cross functional projects organized.
• Eagerness and drive to succeed.

Skills:

• Genesys
• CloudCX
• Agile
• Scrum
• Contact Center