Technical Writer and Training Coordinator

Duration: 12 Months+

Description:

• We are seeking a versatile professional who excels in project-driven environments and possesses strong project management skills to join our Quality Assurance Training department as a Technical Writer & Training Coordinator (Project Support). This multifaceted role combines technical writing expertise, instructional design and content development, and project management skills to provide essential project support and effective coordination to meet required timelines.

Organizational Context: Directly reports to the Associate Director, GMP Training

Responsibilities:

• Manage end-to-end training and documentation development within the context of the project, including planning, scheduling, resource allocation, progress tracking, and reporting.
• Develop and maintain a comprehensive understanding of our project's scope, products, services, and processes to accurately communicate technical information and procedures to diverse audiences.
• Utilize project management methodologies to ensure timely execution of project deliverables, maintaining clear communication and collaboration among project teams.
• Participate in process risk evaluation and selection of appropriate tools and technologies to enhance training content creation, documentation, and delivery within the project context.
• Work closely with subject matter experts to gather technical information and translate it into clear, concise, and easy-to-understand instructional documents and training materials, ensuring accuracy, compliance, and alignment with established processes as part of the project requirements.
• Conduct thorough audience analysis to identify training needs, learning preferences, and skill gaps, tailoring instructional documents and training content for effective learning and performance.
• Create, update, and maintain high-quality training materials, including structured on-on-the-job training assessments, knowledge assessments and exams, tutorials, overviews, or other content as required to support the ongoing project.
• Collaborate with QA Training and Document Control teams and project stakeholders to ensure training materials and instructional documents align with instructional design principles, project goals, and effectively engage learners.
• Assist in the coordination of training sessions, workshops, seminars, document review cycles, and other project-related training activities, ensuring seamless logistics and optimal learning experiences within the project environment.

Skills: Proven working experience in technical writing of procedural documentation

Required Education:

• Associate Degree with 4-6 years
• Bachelors (Science or Engineering) with 2-3 years
• Masters/PhD with 0-2 years

Experience:

• Experience in writing technical documents for manufacturing operations especially for Bioprocessing equipment such as Single-Use small scale cell culture bioreactor, UFMini Single-Use centrifuge and other equipment?
• Detail oriented with good organizational skills
• Able to manage priorities and maintain timelines for completion of the assigned tasks?
• Detail oriented with good organizational skills
• Able to work effectively and independently, as well as part of team
• Experience in Manufacturing, Engineering and/or Quality environment (pharmaceutical or medical device industry preferred)
• Strong oral, written communication, and interpersonal skills
• Critical thinking capabilities
• Experience working in Quality Learning and/or Document Management Systems highly preferred

Shift: Day