SGS_JOB_1331
Contract - 12 Months
You will be part of a multi-disciplinary team responsible for cGMP production of phase I/II clinical drug substance supporting the Biotherapeutics portfolio. Your initial focus will be as part of the manufacturing team focused on mammalian bio-processing. This includes and not limited to supporting the manufacturing operations team, reviewing Standard Operating Procedures, reviewing batch records, and standard work. As part of technical operations, you will be a team member who is relied to have a good understanding of procedures, techniques, tools, materials and equipment. Your decision making will help you prioritize workflows based on the available resources. You will follow standard procedures to complete tasks, some of which may vary in scope, sequence, complexity and timing. You will contribute to the team’s success by sharing of previously acquired knowledge. It is your hard work and focus that will help in making ready to achieve new milestones and help patients across the globe.
We are seeking candidates with experience in managing a caseload of first-party property claims across various home types, including traditional homes, mobile homes, and condominiums, within a standard authority limit. Responsibilities include making coverage decisions, assessing and valuing damages, and interacting with policyholders, public adjusters, attorneys, and other third parties throughout the claims management process. Candidates must adhere to state compliance requirements and company guidelines for claims handling.
Location (mandatory): Remote (with some travel) Seeking a contractor accomplished IT Senior Project Manager with experience deploying global Configure Price Quote (CPQ) systems. This contractor position ensures alignment with business objectives, manages cross-functional teams, and drives project execution according to company IT PMO standards. The ideal candidate will work in close partnership with company’s Customer Product Management and IT Commercial Enterprise Applications leadership. Knowledge of the Tacton platform is beneficial and Jira and agile development experience is necessary. The contract IT Senior project manager is responsible for leading the end-to-end delivery of a project to enhance the Configure Price Quote (CPQ) system. This role plans, executes, and delivers IT projects on time, in budget, and within scope in accordance with business priorities. Throughout the lifecycle of the project, responsibilities include creating the detailed project plan, setting milestones, following a stage-gate process, managing the project team activities, tracking and mitigating project issues and risks, and communicating project status.
Location (mandatory): Remote (with some travel) Works with general supervision to apply the Prosci methodology, coach key change roles, assess change impacts, lead change management efforts, manage delivery timelines, lead communication efforts, support training, address resistance, and establish change metrics.
Location (mandatory): Malvern, PA 19355 The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues.
Small Description: The Customer Care Specialist serves as the primary contact for customers, delivering exceptional service by handling inquiries, resolving issues, and ensuring positive experiences across all interactions. The role requires managing high-volume inbound and outbound calls within a fast-paced call center environment while meeting performance and quality standards. Candidates utilize customer service experience and preferred insurance knowledge to address policy-related questions accurately, communicate bilingually in English and Spanish, and maintain precise documentation of customer interactions. Additionally the position emphasizes empathy, active listening, problem-solving, adaptability, and initiative to understand customer needs, resolve concerns, and proactively prevent future challenges while supporting organizational objectives.
Location : Houston, TX, 77092. Small Description: This role handles medical collections and claim follow-ups in a healthcare billing environment. Requires 3–5 years of experience in healthcare billing, collections, or a call center. Works on denied claims, aged accounts, and communicates with payers and patients. Strong knowledge of hospital A/R processes and payor systems is essential. Proficiency in Excel, Word, and online portals is required.
Small Description: The Customer Experience Strategist designs executes and optimizes end to end customer experiences for assigned programs and clients. The role applies customer experience methodologies human centered design principles and research to develop artifacts and insights supporting journey improvements. Responsibilities include collaborating with product and project managers managing stakeholders reviewing changes and leading communication strategies. The position monitors performance analyzes insights and drives cross functional improvements impacting customer satisfaction and Net Promoter Score. It also develops business cases cost benefit analyses and recommendations ensuring measurable value while aligning initiatives with organizational goals and evolving customer expectations across diverse business environments effectively.