Our contingent workforce plays a critical role in working with our new and existing Medicare clients to process enrollments and various other requests. The position will work in accordance with the Center for Medicare/Medicaid Services (CMS) guidelines to ensure regulatory compliance takes place. This position requires a strong focus on accurate and timely customer support to ensure member enrollment o Identifying and processing different types of documents and routing them to the correct area for processing. o Processing returned mail and updating members’ addresses o Meet monthly established quality and productivity goals on a consistent basis o Follow work instructions regarding enrollment tasks

The Contractual Eligibility Consultant is responsible to research and validate enrollment information, processing enrollment transactions, make outbound calls to enrollees and members to obtain required enrollment information, handle member inquiries and participate in enrollment projects. The Contractual Eligibility Consultant will support training initiatives and work to resolve member inquiries or concerns

This position will consist of mail handling, shipping/receiving, mail distribution and package distribution. The manager is looking for someone with shipping/mail experience and Office experience will help as well (Microsoft Outlook and Teams specifically). The candidate must be able to lift up to 50 pounds.

Must be comfortable learning to operate a wide range of bindery equipment. We generate multiple outbound shipments daily. No individual box exceeds 50 lbs, though there may be several boxes per shipment. We have equipment operated from a standing position and have outbound packages to lift.

Customer Service Representative provides front-line support by directing callers and email inquiries to the appropriate team or department.

Location - Holland, Michigan. responsible for pulling parts from pick lists and placing incoming stock in the appropriate location. Responsible for packaging and shipping parts and fulfilling warehouse orders, including creating parts for overseas shipment. frequent use of a forklift requires the ability to operate a tape measure accurately and build crates suitable for international shipping