Sr. CRM Analyst, Medical Affairs

SGS_JOB_1607

Information Technology
Remote
Proficiency in CRM Systems (Veeva CRM)
BI Analytics tools
Ticketing Systems
Technical Project Management
Technical Project Management.

Contract - 03 - 04 Months+

100% Remote EST work hours There is a possibility of extension in the next year.

Job Responsibilities:

  • As the Sr. Analyst in North America Medical Operations, you will play a pivotal role in supporting our Field Medical teams with Veeva-related inquiries.
  • Working within the Medical Operations team, you will manage technical issues and support enhance data architecture, driving efficient solutions.
  • Your contributions will ensure seamless alignment between IT and medical field operations, providing invaluable insights through analytics and BI support.
  • In this role, you will be responsible for fostering effective communication, support leading technical project management, and translating complex data into actionable reports.
  • Your work will be integral to advancing our data strategy and supporting the continuous improvement of medical operations.
  • A blend of technical expertise and interpersonal skills will make you an essential part of our team's success.
  • Support Field Medical teams with Veeva-related issues, interfacing directly with users.
  • Triage technical issues via calls and emails, ensuring timely resolution.
  • Conduct calls with Medical Science Liaisons (MSLs) to gain deeper understanding of challenges.
  • Log issues and maintain an organized tracker for efficient monitoring.
  • Translate tracker information into reports accessible to external stakeholders.
  • Collaborate regularly with IT teams to address ongoing technical concerns.
  • Input and manage tickets in SNOW, following up on reported issues.
  • Coordinate periodic CRM updates in partnership with Field Medical Excellence.
  • Support the requirements gathering and delivery process for data-related projects.
  • Guide offshore developers in building solutions for data issues.
  • Support Field teams with BI and analytics, providing user interface support.
  • Conduct training sessions, both formal and ad hoc, on CRM and BI systems.
  • Log training issues and translate feedback into external reports.
  • Support additional projects outside the CRM scope, for technical delivery across platforms.

Skills:

  • At least 5 years of experience in medical operations or a related field.
  • Strong technical project management skills, with experience in data architecture.
  • Proficiency in CRM systems and BI analytics tools.
  • Excellent communication and interpersonal skills.
  • Ability to triage and resolve technical issues efficiently.
  • Experience with Veeva CRM, MS PowerBI, SNOW(ServiceNOW) and JIRA ticketing systems.
  • Familiarity with data engineering and technical delivery across platforms.
  • Proven ability to lead offshore development teams.

Education/Experience:

  • Bachelor's degree in a relevant field (e.g., Computer Science, Engineering).

Related Jobs

Sr. Product Owner

Information Technology
 Texas
6 Months

Location : 1 Skyview Drive Fort Worth TX USA 76155 Experienced Product Owner responsible for defining product vision, managing backlog, and driving delivery across cross-functional teams while ensuring alignment with business OKRs and continuous value delivery.

Project Management
ADO/AHA
Requirement Gathering
Product Ownership

ServiceNow Performance Analytics Developer / Reporting Engineer

Information Technology
Remote
12 Months

Experienced ServiceNow Reporting Engineer responsible for designing and developing Performance Analytics dashboards, KPI reporting, and operational insights using ServiceNow and SQL to support enterprise-level decision making and service optimization.

ServiceNow Performance Analytics
SQL
Dashboard Development
Reporting
ITSM/ITOM

TM1 & Informatica Planning Systems Developer

Information Technology
 California
$60/hr W2 (No PTO, No Paid Holidays)
12 Months (Possible Extension)

Location (mandatory): San Diego, CA 92121 The TM1 & Informatica Planning Systems Developer is responsible for designing, developing, and supporting enterprise financial planning and forecasting solutions using IBM Planning Analytics (TM1) and Informatica. The role works closely with Finance, FP&A, and Data Engineering teams to deliver scalable planning solutions, ensure accurate data integration, and support budgeting, forecasting, and financial reporting.

IBM Planning Analytics (TM1)
TurboIntegrator (TI)
Planning Analytics Workspace (PAW)
Informatica PowerCenter
Informatica IICS
SQL
FP&A
Financial Planning
ERP Integration
Data Integration
Data Analysis

Project Manager III

Information Technology
 Pennsylvania
12 months

Location : Kennett Square, PA The Project Manager III will lead the integration of NERC CIP compliance programs between Constellation and Calpine, ensuring the successful consolidation of security frameworks, compliance processes, and governance standards. This role requires strong project management expertise within regulated environments and experience managing compliance-focused initiatives across multiple locations. The ideal candidate will possess NERC CIP knowledge, strong stakeholder management skills, and the ability to oversee audit readiness while coordinating multi-site project execution.

Project Management
NERC CIP Compliance
Regulatory Compliance
Program Integration
Risk Management
Physical Security
Security Framework Design
Compliance Workflows
Audit Readiness
Access Control Systems
CCTV
Site Walkdowns Category : Project Management / Information Technology

Field IT Technician (Hardware Break/Fix Support)

Information Technology
 New York
25.00
2+ months

Location: Albany, NY Work approximately 40 hours per week and may include 10 hours with flexing to land at 40 hours. in Albany, NY area. Worker will assist in running service calls and installing computer and printer hardware in client stores. Locations to be visited will be in the local Greater Albany area but can include Kingston NY, Syracuyse and sites in Vermont. Drive times may be an a 5 +hour Round trips. A permanent client FTS employee will provide direction and support on a daily basis. Worker must have valid driver's license and reliable transportation to drive themselves between several client locations on a daily basis. Worker will be reimbursed for miles driven on weekly expense report at client reimbursement rate. Must have previous hardware repair experience, have ability to work on their own, lift 75lbs, work flexible hours, complete required paperwork, and have excellent customer service skills. Schedule will be 40 hours per week and might include weekends and holidays as part of normal workdays. This is not a “work from home” position, it requires driving to different stores throughout the day. Other: • Work Location: 100% onsite with daily travel between retail store locations in the Greater Albany, NY area, including Kingston, Syracuse, and select locations in Vermont. • Transportation: Valid driver's license and reliable personal vehicle required; mileage reimbursement provided. • Schedule: Monday through Friday, 8–10 hours per day, up to 40 hours per week. Flexibility to work weekends and holidays as needed. • This is not a remote or work-from-home position. Daily travel between store locations is required.

Troubleshoot
Hardware repair
IT break/fix work

Senior IS Technician

Information Technology
 Ohio
6 months

Location: Twinsburg, OH 44087 Individuals are responsible to repair, stage, configure and QA IT hardware to stores and field service technicians. This position will also refurbish, and QA returned store hardware equipment. Constant walking and standing. Constant lifting less then 30lbs but occasionally lifting up to 80lbs with assistance. This position provides staging, configuration and bench repairs of specific client store hardware plus maintain accurate asset tracking records in client inventory system. This position will also refurbish, and QA returned store hardware equipment. Shift - Monday thru Friday 8:00 am to 4:30 pm EST

QA
IT hardware

Project Manager Sr

Information Technology
Remote
06 Months

Location : Remote (Texas) The Senior Project Manager is responsible for leading medium to high complexity projects within a structured PMO environment, ensuring successful delivery within scope, schedule, and budget. This role partners with business owners, technical leads, and stakeholders to drive project execution, manage risks, and maintain governance compliance. The ideal candidate will have strong experience in enterprise project management, stakeholder communication, resource planning, and navigating matrixed organizations within highly regulated environments.

Project Management
PMO Governance
Microsoft Project
JIRA
Risk Management
Stakeholder Management
Waterfall & Hybrid Methodologies
Resource Planning
Vendor Management
Executive Communication

ITSM Release Management / DPR Sustainment & Software Developer

Information Technology
 Florida
12 Months

Location : Remote (FL) The ITSM Release Management / DPR Sustainment & Software Developer is responsible for designing, developing, and maintaining ServiceNow solutions that support IT Service Management, Release Management, and Digital Product Release (DPR) processes. This role focuses on enhancing enterprise release governance, workflow automation, and system integrations to improve operational efficiency. The ideal candidate will have strong ServiceNow development expertise, experience in ITSM modules, and a background in automation and enterprise integrations.

ServiceNow Development
ITSM
Release Management
JavaScript
Python
API Integration
Flow Designer

QA Infrastructure & Data Lead

Information Technology
 Texas
Direct Hire

Location : Taylor, TX The QA Infrastructure & Data Lead is responsible for managing non-production environments, ensuring test data integrity, and maintaining stable, secure, and release-ready QA systems. This role focuses on test environment governance, data management strategy, and continuous improvement of QA infrastructure across enterprise systems. The ideal candidate will have strong experience in QA operations, release management, test data governance, and enterprise-level environment lifecycle management.

QA Environment Management
Test Data Management
SDLC/STLC
CI/CD
SQL
Oracle
Release Management
logo

At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.


© 2026 All rights reserved.
logologologologo