Customer Service Representative III

SGS_JOB_1995

Industrial
 Utah
Field Sales
Outside Sales
Customer Service.

Contract - 06 Months

Location : Salt Lake City, Utah 84104. Customer-focused Outside Sales Trainee to support local sales efforts and gain hands-on experience in customer interaction, technical coordination, and outside sales development.

Job Responsibilities:

  • Support sales reps by visiting customer sites (local travel, ~5%)
  • Handle inbound customer calls and assist with product questions
  • Communicate with technicians on the warehouse floor to verify parts and service needs
  • Coordinate customer service tasks using Salesforce and Microsoft Office
  • Participate in outside sales training and learn key product terminology (e.g., Goodwin Flight Pumps)
  • Prepare for field travel: Have a valid MVR
  • Follow safety protocols and wear PPE including safety boots

Skills:

  • Outside Sales
  • Customer Service

Education/Experience:

  • 1+ year of Salesforce experience required
  • Strong communication and customer service skills (phone-based work included)
  • Proficiency in Microsoft Office Suite
  • Background in a trade, construction, or hands-on technical field is required (experience with contractors and jobsite workflows is highly valued)
  • Willingness to work in a sales-focused role with a hands-on approach

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