Member Services Specialist

SGS_JOB_2651

Business Support
 Texas
Customer Service
Claims
Benefit and Insurance verification

Contract - 03 Months +

The Member Services Specialist supports members with healthcare-related inquiries and issues. Handles calls, emails, and chats to resolve questions about benefits, claims, and coverage. Ensures accurate documentation and follows established service and quality standards. Provides guidance on plan usage, provider access, and insurance procedures. Offers growth opportunities through training in claims and healthcare systems.

Job Responsibilities:

  • Respond to member inquiries via phone, email, and chat regarding benefits, claims, and coverage.
  • Resolve issues promptly while ensuring accurate documentation and adherence to service standards.
  • Collaborate with internal teams to deliver a seamless and informed member experience.

Skills:

  • Strong communication and customer service skills with the ability to explain complex healthcare information clearly.
  • Proficient in using CRM systems and navigating healthcare platforms like HSP, HPS, and HealthTrio.
  • Detail-oriented, with problem-solving abilities and a focus on first-call resolution and service quality.

Education/Experience:

  • High School Diploma

Related Jobs

Case Cart Tech - Case Cart Mover

Business Support
 Pennsylvania
03 Months + (Possibilities of Contract Extension)

Location : Philadelphia, Pennsylvania 19104. • Job Title: Case Cart Technician • Schedule: Monday–Friday, 2:00 PM–10:30 PM (No weekends or holidays) • Description: Responsible for preparing, organizing, and delivering surgical case carts and supplies to support operating room efficiency. • Requirements: 2+ years of Case Cart or Sterile Processing experience highly preferred.

Case cart moving & Knowledge of sterile processing and surgical instruments.

Administrative Assistant

Business Support
 Pennsylvania
03 Months + (Possibilities of Contract Extension)

Location (mandatory): Philadelphia, Pennsylvania 19104 HUP Radiology is seeking an experienced Administrative Assistant for a temp-to-perm opportunity, Monday–Friday from 7:30 a.m.–2:30 p.m. The role manages office operations, schedules meetings, and serves as the main point of contact for Radiology Administration. Responsibilities include coordinating calendars, managing mail and supplies, and supporting directors as needed. Proficiency with office equipment and MS Office Suite is required.

Office Administration & Scheduling

EVS Cleaner

Business Support
 Pennsylvania
03 Months + (Possibilities of Contract Extension)

Location (mandatory): Philadelphia, Pennsylvania 19104 Seeking a reliable EVS Cleaner for a temp-to-hire opportunity at our Spruce Street location. Responsibilities include maintaining a clean, safe, and sanitary environment throughout the facility. Candidates must have a proven record of reliability and consistent work history. Shifts are 2:00 p.m.–10:30 p.m. and 11:30 a.m.–8:00 p.m., five days per week as scheduled by management.

Cleaning & Sanitization Expertise

Supply Service Representative

Business Support
 New Jersey
$25.7/hr (Negotiable)
03 Months + (Possibilities of Contract Extension)

Location (mandatory): Plainsboro, New Jersey 08536 Seeking an experienced Inventory Specialist to manage par level inventory, requisitioning, and delivery of medical supplies while ensuring compliance with JCAHO standards. This role supports clinical staff with all materials needs and maintains accurate stock levels through scanning and cycle counting. Collaborates with departments to improve efficiency and patient care. Requires a high school diploma/GED and 2–4 years of related experience; associate’s degree preferred.

Inventory Management
Supply Chain Coordination and Customer Service

Planner/Buyer I

Business Support
 Pennsylvania
6 months

Location (mandatory): Pittsburgh, PA 15201 The instructional designer will be responsible for the design, creation, and delivery of new learning content for Operations Support Associates and Customer Service Representatives supporting field service operations in company’s WSS division for an ERP system migration project. They collaborate with subject matter experts to determine course design, delivery formats, and course manuals.

ERP system
SAP Enable Now / WalkMe
LMS content management
and Articulate 360

Planner/Buyer I

Business Support
 New Jersey
25.00
3 months

Location (mandatory): Bridgeport, NJ 08014 Technical Customer Service Representative III to join our team in support of global corporate Travel & Expense (T&E) initiatives. This individual will play a key role in the implementation and support of our corporate card programs and related systems, including Concur Expense, SAP, and Citibank Corporate Cards. The successful candidate will work closely with the Sr. Manager, Global T&E and the Supervisor, Global Card & Expense, supporting a variety of tasks related to the implementation, customer service inquiries, communications, and administrative processes for our global T&E and Purchasing Card programs.

SAP and strong Microsoft Suite/Power BI
Supply Chain experience
Procurement
Buyer
Purchasing
and end-to-end purchasing activities

IT Project Manager Mid

Business Support
 Illinois
03 Months

Location : 3 LINCOLN CTR OAKBROOK TERRACE Illinois 60181 We are seeking a highly skilled and experienced Senior IT Project Manager to lead and manage multiple strategic initiatives across the organization. This role requires strong project management expertise, proficiency in Microsoft tools (Proficiency in Power BI and Power Apps is a must), and the ability to deliver high-impact presentations and reports to executive leadership.

IT project Management
PMP
PowerBI
Power Apps

Legal Site Supervisor

Business Support
 California
$20-25/hr.
03+ Months Extendable

Location : Los Angeles, CA 90067 (Century Park) Shift: M -F 8:30 AM – 5:30 PM Dress Code: Business Casual They will be responsible for: Mail and Parcel: Login in packages and mail. Supply stocking, setting up and clearing conference rooms. Site Leader activities: metric tracking; reporting, billing Legal experience is a plus, so they understand how a law firm works and expectations from firm end users. Strong leadership and communication skills. Good print production experience doing copy work.

Site Management
Legal Office
Legal Firm
Law Firm
Mailroom
Inventory
Copying
Printing
Labeling
Digital Printing
charge back

Customer Service Representative

Business Support
 Arizona
“3 months”

Location (mandatory): North Little Rock, AR 72117 Work directly with medical professionals and physicians to facilitate patient care. Advocate for and work in lockstep with chronic patients. Work for an organization that rewards success and fosters a culture of promotion

Customer Service
Patient care
logo

At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.


2025. All right reserved.
logologologologo