Network Operations Center (NOC) Technician I

SGS_JOB_2857

Engineering
 Texas
NOC
IP and ITIL

Contract - 6 Months

Location : Allen TX. Join our dynamic team as a NOC Technician, where you’ll play a vital role in maintaining the stability and reliability of our network operations. This is an exciting opportunity for a tech-savvy professional who thrives in a fast-paced, collaborative environment that values innovation and excellence.

Job Responsibilities:

  • Monitor and maintain computer networks and systems
  • Ensure stability of telecommunications infrastructure
  • Respond to network alerts and troubleshoot issues
  • Perform regular network performance checks
  • Coordinate with field technicians and engineers
  • Maintain records of outages and quality control
  • Execute incident response for remote/cloud operations
  • Manage ServiceNow Incident, Change, and Problem Management
  • Conduct remote network surveillance and event response
  • Triage and resolve incidents within SLA timelines
  • Collaborate with SMEs for complex troubleshooting
  • Provide customer-facing support via phone, email, and portal
  • Communicate with stakeholders during service-impacting events
  • Manage vendor tickets effectively

Skills:

  • Strong knowledge of IP networking and protocols
  • Experience with network monitoring tools
  • 1+ years troubleshooting IP connectivity and hardware errors
  • Proficiency in VPN, BGP, MPLS, SIP
  • Ability to interpret network diagrams (e.g., Visio)
  • Strong analytical and documentation skills
  • Ability to perform under pressure and respond quickly
  • Experience in Network Operations or Telecom
  • Certifications: Network+, Cisco CCST/CCNA
  • ITIL Certification
  • Experience with AWS Cloud surveillance
  • Function: Network operations & technical support for 9-1-1 call handling systems
  • Cross-Functional Dependencies: Multiple departments
  • Reporting Structure: Contract resources report to FTE Supervisor
  • Direct Reports: None

Education/Experience:

  • Strong working knowledge of IP networking & interoperability standards
  • 1+ years troubleshooting IP network connectivity
  • 1+ years troubleshooting routers, switches, servers, endpoints
  • Familiarity with VPN, BGP, MPLS, SIP
  • Ability to interpret network diagrams (e.g., Visio)
  • Preferred: ServiceNow

Related Jobs

Electrical Engineer II

Engineering
 Massachusetts
6 Months

Location : Andover MA. • The ideal candidate will be expected to provide engineering level support on assigned and unassigned projects over the life cycle of new and legacy products. • The team is kicking off 3 PCB Design projects, and this professional will help lead 1 or more of the projects. • They will also be responsible for mentoring/coaching junior electrical engineers. 8-10 Years experience is needed to be successful in this position. • You will want to have a strong Electrical Engineer background to provide troubleshooting, testing and EE support as you are working in the R&D department. • A strong Analog or Digital background in EE will support this role nicely.

PCB
Analog
components

Manufacturing Technician-Engineer

Engineering
 Oregon
6 Months

Location : Tualatin, OR. The candidate should be self-directed and be able to work autonomously to complete company goals • Identify and troubleshoot process, material, or equipment problems to minimize down time and recommend solutions to Recommend solutions to manufacturing engineering and Test & Automation engineering Manufacturing Engineering. • Basic microcomputer skills necessary to understand the operation and interfacing characteristics of microprocessors. • This includes I/O and interfacing concepts, software interaction, applications, programming languages and techniques. • Experience in PLC operations to include basic system configurations and hardware, data manipulation, data communications, advanced programming commands, interfacing, troubleshooting, application and program development. • Installs, maintains, dismantles, repairs, overhauls, and rebuilds electrical, mechanical, pneumatic and electronic equipment and components. • Promote and support Lean Manufacturing and Continuous Improvement activities in Manufacturing. • Demonstrate an ability to cope in stressful situations, follow client’s policies and procedures, and be committed to the task. • Assist with hands-on training of manufacturing employees on new products, tooling, equipment and process revisions. • Places materials, parts, tools, fixtures and equipment in proper locations. Keep equipment and work area clean and orderly & Support & promote 5S in the workplace. • Support & deploy digital tools throughout the factory. • Promote a safety first culture • Ability to troubleshoot windows & Linux based technical problems • Maintain regular attendance in accordance with the current Attendance Policy.

Manufacturing
PLC
electronic

Digital Publisher

Engineering
Remote
01 Years + (Possible Extension)

Manages project timelines and coordinates tasks to ensure the successful launch and timely publishing of web content across platforms.

Akeneo
PIM

Senior Game Engineer - Prototyping

Engineering
 Washington
12 Months

Location (mandatory): Redmond, WA • Build software tools, infrastructure, documentation and other systems that will be used by the designers, researchers, and engineers to improve and assist their work • Train deep learning models for use in interaction explorations and design • Work with researchers to design, test and iterate on prototypes and user studies • Integrate, validate and optimize data in pipelines by using scripts if needed • Produce and maintain documentation on tools, methods, training, processes for consultation and future reference •

Unreal Engine
C++
Python
C#
Prototyping

AOSP Software Developer

Engineering
 New York
100-105/Hr. on W2
3 Years

Location (mandatory): New York, NY • The main function of a software engineer is to apply the principles of computer science and mathematical analysis to the design, development, testing, and evaluation of the software and systems that make computers work. The role will involve play testing wearable features, identifying issues, self-driven and noting down issues, doing first level triaging and fixing wearable issues, find workaround to unblock lab, and work with other engineers on the team to track down complex fixes. In addition to supporting the lab, the role also has required to develop lab support related features on android for wearable devices.

AOSP
Android
JAVA
C++

Firmware Software Engineer – Consumer Electronics

Engineering
 Washington
12 Months

Location (mandatory): Redmond, WA • The research team at client is looking for an experienced Embedded Software Engineer to develop firmware for a custom SoC.

MCU
Image Sensors
RTOS
Consumer Electronics
C++
Embedded C

Data Engineer II – Trust & Safety

Engineering
Remote
4 Months

• Client is seeking a skilled Data Engineer for a temporary assignment. This role is designed to support our data infrastructure and analytics initiatives. • The position is not a full-time employment opportunity and is intended for contractors. Remote work options within the US may be considered.

SQL
Python
SCALA
AI
Trust & Safety
ETL

Silicon DD Engineer IV

Engineering
Remote
6 Months

• We are seeking a talented and driven Silicon Digital Design Engineer to join our team. In this role, you will be responsible for the architecture, design, integration, and verification of advanced ASIC and SoC solutions. You will collaborate with cross-functional teams to deliver high-performance silicon products from concept to production.

RTL
SOC Integration
Python
TCL
Verilog
UVM
DFT

Electrical Engineer II

Engineering
 Illinois
6 Months

Location (mandatory): Schaumburg, IL • This position is tailored for an adept Electrical Engineer for RF product Integration, Test and Regulatory with a minimum of 2 years of experience, who is ready to take on a crucial role in our engineering team. • The successful candidate will demonstrate expertise in RF product testing and regulatory compliance.

Electrical Engineering
RF
PCB
logo

At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.


2025. All right reserved.
logologologologo