Solar Energy Consultant

SGS_JOB_2911

Business Support
 Illinois
Solar
Energy
Interconnection.

Contract - 24 Months

Location : Oak Brook Illinois. This candidate brings a well-rounded blend of customer service expertise and technical knowledge, particularly in electric vehicles (EVs) and basic electric service and interconnection processes. They have hands-on experience coordinating programs and excel in both written and verbal communication, consistently delivering clear and effective customer education across phone, email, and face-to-face interactions. Proficient in Microsoft Office tools such as Outlook, Teams, Excel, PowerPoint, and Word, they are comfortable navigating digital workflows. Their role operates within a hybrid work arrangement, balancing responsibilities between office and remote settings

Job Responsibilities:

  • Support Municipal, Commercial, and Residential customers with EV energy journeys
  • Educate on EV options, incentives, and requirements
  • Assist with Beneficial Electrification rebate process
  • Help with electric service upgrades for EV infrastructure
  • Coordinate with internal/external teams for service upgrades, meter exchanges, etc.
  • Respond to customer inquiries on costs, application status, energy usage, billing
  • Provide proactive services, documentation updates, and rate program optimization

Skills:

  • Customer Service
  • Persistence and curiosity
  • Electric Vehicle (EV) knowledge
  • Solar/Net Metering/Interconnection experience
  • Customer service or call center experience
  • EV/Solar/Net Metering/Interconnection knowledge
  • Proficiency in Microsoft Office (Outlook, Teams, Excel, PowerPoint, Word)

Education/Experience:

  • High School.

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