Telecom Expense Analyst

SGS_JOB_3181

Information Technology
Remote
Telecom Management (TEM)
Managed Mobility Services (MMS) industries
AT&T
Verizon
Zayo
Lumen
SAP
SharePoint
TEM Systems and Vendor Portals

Contract - 06 Months (Possible Extension)

We are looking for an experienced Telecom Expense Analyst to join our team. In this role, you will be responsible for ensuring that our telecom expense management systems and processes are optimized for maximum cost savings across a diverse portfolio of telecom service providers. The ideal candidate for this role has a proven track record of successful telecom expense management in a high-volume, high-stakes environment. You must possess excellent communication and problem-solving skills, a strong attention to detail, and the ability to effectively manage multiple priorities. You should also be comfortable working in a fast-paced, ever-changing environment and have a passion for developing and refining best practices for telecom expense management.

Job Responsibilities:

  • Work with Manager to provide account and invoice information; Purchase Order Spend for budget tracking purposes analysis /and reporting.
  • Perform special requests for inventory and billing management as required.
  • Ensure that payment remit information is reflected in internal systems to ensure receipt of payments.
  • Provide information, support, and assistance to carriers as a business partner. Review monthly carrier Accounts Receivable reports.
  • Field questions/inquiries from multiple vendors related to payment issues/matters
  • Contest inaccurate charges invoiced by submitting a billing inquiry or dispute with providers and ensure resolution
  • Liaise with numerous internal areas as well as external: Internal Accounts Payable, Finance, and Tax; External telecom and network suppliers, TEM Provider
  • Perform in-depth audits and reconciliation of telecom and data networking service orders and change activity, against vendor records, billing and corporate-wide financial objectives
  • File carrier disputes when warranted
  • Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc

Skills:

  • Knowledge of vendor internal processes (AT&T, Verizon, Zayo, Lumen, others) both US and OUS
  • General knowledge of and understanding of pricing and benchmarking of telecom services
  • Strong Excel skills (will need to know pivot tables, lookups for analysis and comparisons of up to 40,000 lines of data)
  • Finance and/or accounting experience
  • Must be detail oriented
  • Comfortable using SAP, SharePoint, TEM Systems and Vendor Portals

Education/Experience:

  • 5+ years in telecommunications and/or in the Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries (depending upon MSS level at time of hire)
  • Bachelor's degree required; relevant, equivalent work experience may be substituted for degree requirement
  • Ability to leverage automation for efficiency and added benefit
  • Excellent communication, attention to detail, and organizational skills are required. Ability to communicate effectively verbally and in writing
  • Ability to identify and coordinate issue resolution utilizing standard procedures/processes/tools
  • Strong customer service orientation

Related Jobs

Systems Administrator

Information Technology
 Massachusetts
3+ Years

Location: Lexington, MA Maintains operation of multi-user computer systems, including coordination of infrastructure and cloud responsibilities. Develops and designs core operating system builds. Responsible for coding, virtualization, and automation of systems. Sets up administrator and service accounts, maintains an active directory of users and system documentation, tunes system performance, installs system-wide software, and allocates mass storage space. Assesses and resolves user access problems related to security controls to minimize business impact and risk exposure. Identifies and evaluates vendor products and establishes vendor monitoring and tracking processes. Performs capacity planning and monitors and tunes systems. Recommends appropriate platforms for purchase, coordinates installation, and provides backup and recovery support. Serves as a point of escalation for major incidents unresolved at the helpdesk level. Develops and monitors policies and standards related to the use of computing resources. Drafts general IT communications to end users including outage and downtime notifications. May serve as the primary liaison for mergers, acquisitions, and divestiture activities related to user access, network, security, and support. Other: Clearance: Interim clearance is sufficient to start, with potential for higher-level clearance if required Work Location: Position requires onsite presence 4 to 5 days per week during initial onboarding period; hybrid schedule of 2 days onsite per week after training Interview Process: Initial prescreen via Zoom, followed by technical interview and final interview with Group Leadership Periodic after-hours or weekend work may be required for data migration or system upgrades Long-term contract opportunity (3+ years)

QA
UAT
VMware
ESXi
and vCenter configuration

Optical Engineer

Information Technology
 Massachusetts
3+ Years

Location: Lexington, MA Designs, models, analyzes, and tests optical, electro-optical, and opto-mechanical systems and components, including sensors, lasers, fiber optics, and telecommunications products. Conducts research and development in physical and geometric optics, laser systems, laser characteristics, maintenance, and broadband optical sources. Applies advanced optical principles to achieve desired system performance outcomes. Develops component specifications, tolerances, simulations, and test procedures for electro-optical systems and components. Utilizes design-to-cost models, Six Sigma methodology, and structured engineering practices to ensure optical design requirements are met and verified. Other: • Clearance: Candidate may start with an interim clearance; strong preference for candidates with active Secret or Top Secret clearance. Candidate will be required to obtain Top Secret clearance after onboarding Work Location: 100% onsite in laboratory environment Interview Process: Initial prescreen via Zoom or phone followed by onsite final interview; second-round Zoom interview may be considered for relocating candidates Long-term contract opportunity (3+ years)

integration
AI&T
Zemax
Code V

IT Service Delivery Technician II

Information Technology
 Pennsylvania
$34.80/Hr. on W2
06 Months

Location : DuBois, PA 15801. The Technician in IT Service Delivery is a vital role focused on the operational aspects of IT services within an organization. This position entails hands-on management of IT service requests, including installation, configuration, and troubleshooting of hardware and software. The technician ensures optimal system performance, provides user support, and maintains accurate service documentation. With a commitment to service excellence, this role is essential for ensuring that IT services are delivered effectively and efficiently, aligning with business needs and enhancing user experience.

Hardware & Software Troubleshooting
Microsoft Ecosystem Expertise (Microsoft M365 or Office 365 or Active Directory or Directory Services)
Networking Fundamentals (TCP/IP
DNS
DHCP
Cisco networking)
ServiceNow ticketing system
System Installation & Configuration

IT Service Delivery Technician II

Information Technology
 Massachusetts
$38.86/Hr. on W2
6 months

Location : Tewksbury, MA 01876. The Technician in IT Service Delivery is a vital role focused on the operational aspects of IT services within an organization. This position entails hands-on management of IT service requests, including installation, configuration, and troubleshooting of hardware and software. The technician ensures optimal system performance, provides user support, and maintains accurate service documentation. With a commitment to service excellence, this role is essential for ensuring that IT services are delivered effectively and efficiently, aligning with business needs and enhancing user experience.

Hardware & Software Troubleshooting
Microsoft Ecosystem Expertise (Microsoft M365 or Office 365 or Active Directory or Directory Services)
Networking Fundamentals (TCP/IP
DNS
DHCP
Cisco networking)
ServiceNow ticketing system
System Installation & Configuration

Supply Chain Analyst III

Information Technology
 California
$55-60/Hr. on W2
12 months

Location (mandatory): Fremont, CA Supply Chain Analyst III Ideal Candidate: Basic analysis skills, Warehouse/manufacturing experience, Committed, focused on reverse logistics Red Flags: Frequent job changes, Few desktop roles, Over 10 years of experience Summary: Our IT Logistics team is seeking a highly motivated, goal-oriented, and hands-on supply chain analyst to facilitate the implementation of industrial engineering and Lean principles within our warehouse operations and global supply chain processes. The successful candidate will possess a comprehensive understanding of warehouse operations, end-to-end supply chain functions, data analysis methodologies, and supply chain management software. This role requires collaboration with internal teams and external vendors to implement process improvements and manage projects from inception to completion, ultimately taking ownership of operational process enhancements. Day-to-Day Responsibilities: Identify and resolve process constraints and escalations Develop and implement new processes with Process Engineers Update SOPs and conduct time/resource studies Liaise with vendors and manage meetings/training Build metrics dashboards with data teams

Supply Chain
Warehouse
manufacturing
reverse logistics
RMA
IT Asset Disposition (ITAD)
IT Logistics
Reverse Supply Chain
Tableau
SQL

Release Analyst

Information Technology
 Texas
06 Months

Location : Taylor Texas 76574 Provides support, oversight, administration and facilitation of changes that affect facilities, infrastructure, hardware, operating systems, database platforms, firmware, network, and software environments for 24/7 IT Operations. Ensure audit tracking, reliability, availability, correct functionality, system integrity, and risk mitigation in IT Service Delivery model by coordinating, communicating and recording changes to non-development environments. [Coordinates & facilitates all Software, Hardware, and Infrastructure code and configuration changes.]

Release
Change
ITIL

SYSTEM ADMINISTRATOR II

Information Technology
 Illinois
06 Months

Location : WARRENVILLE Illinois The System Administrator II supports testing, configuration, and documentation of SIEM hardware, network infrastructure, and monitoring systems within a regulated nuclear environment. This role focuses on building and maintaining an air-gapped lab, configuring servers and virtual environments, and supporting next-generation security monitoring systems. The position requires compliance with strict nuclear site access standards.

System Administrator
virtualization

GMS Systems Analyst

Information Technology
 Texas
12 Months

Location : Taylor Texas The GMS Systems Analyst provides technical support, system administration, and maintenance for the Energy Management System (EMS) and its related applications. The role ensures high EMS uptime, supports system upgrades and testing, and collaborates with business, operations, and vendor teams to maintain grid reliability and performance.

Power System
EMS

Full Stack Web Developer

Information Technology
 Connecticut
12 Months

Location : Remote (Stratford, CT) The Full Stack Web Developer will support the Dynamic Scheduling team by designing, developing, and maintaining front-end and back-end components of the Advanced Planning & Scheduling (APS) system. The role ensures new features meet stakeholder requirements, maintains automated test pipelines, and delivers end-to-end solutions for business areas.

HTML
CSS
JavaScript
TypeScript
Python
logo

At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.


© 2026 All rights reserved.
logologologologo