At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.
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sgs-job-4077
Contract - 12 Months
Client's Customer Experience (CX) team is dedicated to improving customer experiences across the entire customer journey. As a Customer Experience Analyst, you will be part of a global practice focused on understanding and learning from our customers. You will leverage customer insights to drive business improvements and promote customer-centric decision-making throughout the organization. You will play a pivotal role in boosting customer satisfaction and loyalty by analyzing feedback, identifying areas for improvement, and collaborating with cross-functional teams to develop and implement strategies that enhance the overall customer experience. By combining your strong background in CX/VoC, expertise in data analysis and storytelling, and passion for customer centricity, you will help shape the future of our customer experience program and contribute to the growth and success of our organization.
Location : Vacaville, CA The HVAC Engineer provides engineering support for HVAC systems to ensure reliable, compliant, and efficient operation of facility and manufacturing environments in a GMP-regulated pharmaceutical setting. This role focuses on HVAC system design, troubleshooting, Building Automation Systems (BAS), capital projects, and regulatory compliance. The engineer will collaborate with cross-functional teams to maintain controlled environments that support product quality and operational continuity.
Location : Portsmouth, NH The Controls Engineer Level 3 is a senior automation professional responsible for supporting manufacturing operations and continuous improvement initiatives within a biopharmaceutical GMP environment. This role focuses on Emerson DeltaV DCS, process automation systems, troubleshooting, technical project execution, and controls support for manufacturing operations. The ideal candidate has strong experience delivering automation projects in fast-paced manufacturing or CDMO environments and provides technical leadership for process automation systems.
Location : Vacaville, CA The Utility Engineer serves as a subject matter expert for plant utility systems, ensuring reliable, compliant, and efficient operation of utilities that support manufacturing. This role provides technical leadership for utility systems including WFI, WRO, clean steam, water distribution, and related infrastructure in a GMP-regulated environment. The engineer will support operations, lead engineering projects, maintain regulatory compliance, and drive continuous improvement initiatives to ensure uninterrupted manufacturing.
Location - Remote – EST We're seeking experience a software engineering with a background in building web apps with 3+ years of experience in Python to help us build the next generation of computer-use agents. Your role will be to grow our app simulation pipeline for training and evaluating computer-use agents. You'll be contributing to the frontiers of AI agent research.
Location - Redmond, WA or Burlingame, CA (Onsite) The main function of a data analyst is to coordinate changes to computer databases, test, and implement the database applying knowledge of database management systems. A typical database analyst/programmer is responsible for planning, coordinating, and implementing security measures to safeguard the computer database.
Location : Remote – PST The main function of the Data Engineer is to develop, evaluate, test, and maintain architectures and data solutions within our organization, The typical Data Engineer executes plans, policies, and practices that control, protect, deliver, and enhance the value of the organization’s data assets
Location (mandatory): Franklin, TN Engineering design, creating workflows for international lanes, being able to optimize transit times, strong presentation skills for meeting with Stakeholders/ Leaders, International Commerce Exp, Strong skills in Excel/ Reports, Bi-lingual is great as most of team works in Mexico.
Seeking a dynamic, self-motivated, and experienced Senior Technical Writer to own the documentation portfolio end-to-end. In this role, you will drive the entire content lifecycle, from requirements gathering and content planning through authoring, publishing, and long-term maintenance. The ideal candidate is customer-focused, highly collaborative, and passionate about creating clear, user-friendly technical content. This individual will work cross-functionally with Engineering, UX, Training, Support, and Marketing teams to deliver high-quality documentation that enhances the customer experience.
At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.