Enterprise Quality Analyst Sr.

sgs-job-5919

Business Support
 Texas
Quality Assurance
Lean Six Sigma
Process Improvement
Data Analysis
Power BI
IT Process Quality

Contract - 12 Months

Location : Taylor, TX 76574 The Enterprise Quality Analyst Sr. is responsible for advancing operational excellence through quality analysis, process improvement, and data-driven decision-making across the organization. This role applies Lean, Six Sigma, and continuous improvement methodologies to identify process gaps, improve quality, reduce operational risk, and develop enterprise-level quality reporting. The position also supports IT process quality, including technology delivery processes, IT metrics, workflow development, and process documentation.

Job Responsibilities:

  • Lead advanced quality and process analysis across the organization
  • Identify systemic trends and translate complex data into actionable improvement plans
  • Develop, implement, and govern quality assurance standards and continuous improvement frameworks
  • Lead initiatives focused on measurable improvements in quality, efficiency, and operational performance
  • Design and maintain enterprise-level dashboards and reporting structures for senior leadership
  • Conduct high-visibility quality incident reviews and lead structured root cause analysis
  • Develop, implement, and monitor corrective action plans
  • Evaluate the effectiveness of corrective and preventive actions
  • Partner with department leaders to establish quality goals and resolve complex cross-functional issues
  • Develop and deliver training programs on Lean, Six Sigma, and continuous improvement methodologies
  • Facilitate workshops and process improvement events
  • Support change management strategies and adoption of new processes and initiatives
  • Lead internal audits and quality review programs
  • Ensure organizational processes align with applicable quality standards
  • Evaluate and measure current IT processes against enterprise quality frameworks
  • Identify IT process gaps and develop solutions to improve product and delivery quality
  • Design, develop, maintain, and report IT-related performance metrics
  • Develop and maintain IT process workflows and process documentation
  • Partner with IT teams to standardize and improve technology delivery processes
  • Support initiatives that improve operational efficiency and reduce delivery risk
  • Lead cross-functional projects and quality improvement initiatives
  • Present analytical findings, recommendations, and improvement plans to leadership

Skills:

  • Quality Assurance
  • Quality Management
  • Lean Six Sigma
  • Continuous Improvement
  • Process Improvement
  • Process Analysis
  • Root Cause Analysis
  • Corrective Action
  • Data Analysis
  • Excel
  • Power BI
  • Data Visualization
  • Dashboard Development
  • Process Mapping
  • Microsoft Visio
  • IT Process Quality
  • IT Service Management
  • Software Delivery Processes
  • IT Metrics
  • Workflow Development
  • Process Documentation
  • Change Management
  • Internal Auditing
  • Project Management
  • Cross-Functional Leadership
  • Jira
  • ServiceNow
  • Strong Analytical Skills
  • Presentation Skills
  • Written and Verbal Communication

Education/Experience:

  • Bachelor's degree in Engineering, Computer Science, Management Information Systems, Business, Accounting, Auditing, or a related field.
  • Equivalent combination of education and experience providing comparable knowledge may be considered.
  • Minimum 5 years of job-related work experience beyond degree requirements

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