IT Technician

sgs-job-6001

Information Technology
 Oregon
Hardware
computer
laptop
repair
break/fix

Contract - 4+ months of Contract (FTE conversion is possible but based on needs of the business at the time)

Location : Portland, OR,97229. Worker will assist in running service calls and installing computer and printer hardware in stores. Locations to be visited will be in the Seattle/Tacoma WA and Portland OR areas. Some drive times may be several hours in each direction. A permanent employee will provide direction and support on a daily basis. Worker must have valid driver's license and reliable transportation to drive themselves between several locations on a daily basis. Worker will be reimbursed for miles driven on weekly expense report at reimbursement rate. Must have previous hardware repair experience, have ability to work on their own, lift 75lbs, work flexible hours, complete required paperwork and have excellent customer service skills. Schedule will be 40 hours per week and might include weekends and holidays as part of normal work days. This is not a “work from home” position, it requires driving to different stores throughout the day. Individuals are responsible to repair, stage, configure and QA IT hardware to stores and field service technicians. This position will also refurbish and QA returned store hardware equipment. Constant walking and standing. Constant lifting less then 30lbs but occasionally lifting up to 80lbs with assistance.

Job Responsibilities:

  • Administer asset tracking using software systems.
  • Provide staging, configuration and bench repairs of specific store hardware.
  • Process all applicable warranty claims.
  • Accurately record all production details and inventory movements.
  • Refurbish and QA returned store hardware equipment.

Skills:

  • Strong attentional to detail
  • Must be able to multi-task
  • Good mechanical aptitude
  • Will train the right candidate how to do the job

Education/Experience:

  • Technical individual with 2-year technical school and/or experience preferred. Administrative computer skills, Word and Excel also preferred

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