Logistics and Shipping Coordinator

sgs-job-6012

Business Support
 Maryland
customs documentation
Domestic Shipment
International Shipment
Carrier
Freight
customs paperwork
Bill
DOCK
Import
Export

Contract - 03+ Months Extendable

Shift: Mon to Fri, 8:30 am - 5:00 pm Small Description (mandatory): The Sr. On-Site Specialist is responsible for managing domestic and international shipping operations, freight logistics, dock activities, and customer communications. This role ensures the accurate and timely movement of materials, products, and documents while maintaining excellent customer service and operational efficiency.

Job Responsibilities:

  • Process and coordinate UPS domestic and international shipments, including preparation of shipping documentation, customs paperwork, and tracking information.
  • Arrange and manage freight shipments through approved carriers, ensuring cost-effective and timely delivery.
  • Monitor shipment status and resolve transportation or delivery issues as they arise.
  • Ensure compliance with shipping regulations, import/export requirements, and company policies.
  • Receiving & Dock Operations
  • Coordinate dock scheduling, loading, and unloading activities.
  • Maintain accurate shipping and receiving records, inventory transactions, and delivery documentation.
  • Organize and stage outbound shipments to ensure efficient dock operations.
  • Serve as a primary point of contact for customers regarding shipment status, delivery schedules, and logistics inquiries.
  • Communicate professionally with internal teams, vendors, carriers, and customers using Microsoft Outlook and Microsoft Teams.
  • Provide updates on shipping timelines, freight movement, and issue resolution.
  • Respond promptly to customer requests and maintain a high level of service.
  • Maintain shipping records, reports, and documentation in company systems.
  • Utilize Microsoft Office applications, including Outlook, Teams, Excel, and Word, to manage communications and operational reporting.
  • Support continuous improvement efforts related to shipping, receiving, and logistics processes.
  • Follow safety procedures and company standards for warehouse and dock operations.

Skills:

  • Experience with UPS domestic and international shipping processes.
  • Knowledge of freight shipping, carrier coordination, and logistics operations.
  • Experience with shipping and receiving dock activities.
  • Strong customer service and communication skills.
  • Proficiency with Microsoft Outlook, Teams, Excel, and other Microsoft Office applications.

Education/Experience:

  • Minimum Associates degree in Business related field preferred, or equivalent experience in lieu of Associate degree

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