Account Manager for CMX

SGS_JOB_1378

Business Support
 Illinois
Media Exchange (CMX) business
Microsoft Office tools.

Contract - 06 Months Extendable

As a CMX Account Manager within our Media Exchange (CMX) business, will be responsible for helping the Sales Organization grow advertising partnerships by engaging with clients on behalf of a fast-growing retail media arm at the 4th largest company in the US.

Job Responsibilities:

  • Act as daily point of contact for client post sale questions and updates
  • Facilitate the end-to-end creative process between the advertiser and CMX’s creative team.
  • Partner closely with the cross functional teams on campaign activation, trafficking, and optimizations.
  • Lead meeting cadences with clients to communicate key campaign performance metrics, insights, optimization recommendations and upsell opportunities.
  • Lead internal partner status calls and campaign performance reviews with
  • Support monthly campaign billing, ensuring accuracy and delivery.
  • Coordinate with internal teams to develop end of campaign reporting and presentations for clients
  • Manage and develop strong, collaborative relationships with partners across the organization and lead cross-functional teams including Media, Analytics, and Billing to ensure consistent communication and execution of client strategy ;
  • Proactively self-educate around assigned client categories, retail and retail media industry trends to identify the best practice opportunities for CMX to share with the team ;
  • Participate in on-boarding activities for new team members

Skills:

  • 5+ years of client services/account management experience in a direct/digital marketing agency or a combination of agency/client side.
  • 3+ years of proven experience managing client relationships and effectively problem solve; ability to analyze problems and produce a viable solution
  • 2+ years’ experience using Microsoft Office tools.

Education/Experience:

  • Bachelor's degree required, preferably with a concentration in marketing or business

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