Senior IS Technician

SGS_JOB_1574

Business Support
 Oregon
Technical individual with 2-year technical school
technical certifications (ex. CompTIA A+)
and/or technical experience preferred. • Administrative computer skills
Word and Excel also preferred • Working knowledge of problem solving and decision-making skills

Contract - 03 Months (Contract)

Small Description: • Administer asset tracking using software systems. • Provide staging, configuration and bench repairs of specific store hardware. • Process all applicable warranty claims. • Accurately record all production details and inventory movements. • Refurbish and QA returned store hardware equipment.

Job Responsibilities:

  • Provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes).
  • Answers questions regarding system procedures, online transactions, systems status and downtime procedures and is typically located within a call center. Collaborates with network services, software systems engineering and/or application development to restore service and/or identify problems.
  • Maintains a troubleshooting tracking log ensuring timely resolution of problems.

Skills:

  • Technical individual with 2-year technical school, technical certifications (ex. CompTIA A+), and/or technical experience preferred.
  • Administrative computer skills, Word and Excel also preferred
  • Working knowledge of problem solving and decision-making skills

Education/Experience:

  • High School Diploma required.

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