The Analyst will support the Vendor Management team within Customer Care by providing analytical, operational, and process improvement support. This role focuses on ensuring vendor compliance through auditing, onboarding coordination, call observation, and performance analysis. The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate across teams to drive service excellence and mitigate risk.

Duties include generating accounts receivable invoices and prepare for mailing, research and resolve billing discrepancies, and prepare monthly statements and correspondence as needed.

We are seeking a customer service call center rep who will supporting our client and dealing with customers related to healthcare coverage and educating member and customer over phone and chat.

This position will consist of mail handling, shipping/receiving, mail distribution and package distribution. The manager is looking for someone with shipping/mail experience and Office experience will help as well (Microsoft Outlook and Teams specifically). The candidate must be able to lift up to 50 pounds.

Must be comfortable learning to operate a wide range of bindery equipment. We generate multiple outbound shipments daily. No individual box exceeds 50 lbs, though there may be several boxes per shipment. We have equipment operated from a standing position and have outbound packages to lift.

Customer Service Representative provides front-line support by directing callers and email inquiries to the appropriate team or department.

Location: Scottsdale, AZ. The job scope is working with the corporate mailroom performing Digital printing on large production class printers. Folding & inserting them into various envelopes on large class inserter machines and perform other mail room functions throughout the day in a fast-paced environment to meet a very sensitive time schedule. This individual will need to verify print jobs based on the documentation received, print, insert, postage stamp and communication completion within a very defined time frame. We are a 24/7 365 operation working with sensitive Healthcare information

Location - North Miami, FL 33181. Duties include answering telephone calls, receiving and directing clients to the appropriate counselors. We do a lot of cash processing. We process payments in the systems. We do a lot of data entry. Must be a team player. We must have customer service skills. I must be able to adapt to a lot of changes. The ideal candidate will play a crucial role in supporting day-to-day operations and ensuring the efficient functioning of our office. Main responsibilities include ordering headstones and everything that comes with memorials

Collaborate with the dispensing pharmacists and pharmacy technicians to accurately and efficiently prepare patient medication orders, package customer orders for shipment, and receive and stock supplies.