Administrative Sales Support Specialist

SGS_JOB_1738

Business Support
Remote
Salesforce
Analytics
Sales
marketing

Contract - 6 months

This is a part time role (2-3 hours/day; M-F); worker can be anywhere in the US; Will be supporting the Sales team --We would like to see some potential candidates. The role includes tasks that have a sales, marketing and analytics focus

Job Responsibilities:

  • Sales Support Specialist
  • Monitor and review incoming website contact form submissions on a daily basis.
  • Assess and categorize each inquiry (e.g., product requests, legal matters, support requests, complaints, vendor partnerships, general company information).
  • Triage and route each submission to the appropriate department or team for timely follow-up.
  • Ensure urgent or sensitive matters are escalated promptly to the relevant personnel.
  • Maintain accurate records of all submissions and their resolutions for tracking and reporting purposes.
  • Provide clear, professional communication when acknowledging receipt of inquiries, as needed.
  • Identify and flag recurring issues or trends for potential process improvements.
  • Partner with cross-functional teams and leaders in marketing and sales.

Skills:

  • Background in sales enablement, Salesforce IT, and analytics.
  • Familiarity with marketing web leads and sales processes.
  • A sales-oriented mindset is preferred over a purely administrative one.
  • Project coordination or management experience is a plus.

Education/Experience:

  • sales, marketing and analytics focus.

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