Patient Registration Representative

SGS_JOB_1761

Admin/Clerical
 Michigan
Healthcare
Hospital

Contract - 3 Months + (Possibilities of Contract Extension)

Patient Registration Representative is responsible for performing new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers,

Job Responsibilities:

  • Register patients in the Emergency Room Manage the arrival desk and perform quick registration.
  • Apply armbands and direct patients to the lobby.
  • Conduct bedside registration using mobile carts Frequently visit patient rooms for registration tasks.
  • Complete inpatient unit registrations Rotate between different registration roles (e.g., bedside, arrival desk, etc.)

Skills:

  • One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
  • Strong computer skills and working knowledge of Microsoft Office products.
  • Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
  • Must be willing to be on your feet for long periods and able to instruct others.
  • Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

Education/Experience:

  • High School Diploma.
  • Experience Required: Clinical experience preferred but open to candidates with customer service or retail experience

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