o Location (mandatory): Sunrise, FL 33323 This is a single-person site where the primary responsibilities are receiving incoming mail, imaging mail into a data system, completing copy jobs, creating PowerPoint presentations, sending out FedEx packages, etc. It's not a super high-volume location; however, it stays busy as a 1-person site.

Location (mandatory): Rhode Island/ Remote Shift: Hours required are M - F 8am - 5 pm EST with some flexibility for start/ stop times. Coordinator I Prior Auth & Appeals will be responsible for performing non-clinical activities and functions in accordance with policies and procedures, under the supervision of the Clinical Supervisor. Responsible for reviewing and maintaining compliance with ERISA, CMS, Medicaid, and client specific requirements. Works as part of the team to meet business unit objectives.

Medicaid Support

Candidates must reside within 45 minutes of one of the listed locations. This is a remote role with occasional onsite attendance (1-2 times per quarter, subject to change).

Call centre dispatch exp is preferred, will be doing about 80 calls per shift (answering the call, notating, high repetition role)

Employees are eligible to participate in our comprehensive benefits plan, which includes: • Group Health Insurance (including Vision and Dental) • 401(k) Retirement Plan Job Description: • These positions will be on the Customer Support Team in a Technical Support Center. • This position will require a Bi-Lingual individual to be fluent in Portuguese, as well as English. • This position offers a retention bonus after 6, 12, and 24 months of employment. • This position offers pay increases based on 6, 12, and 24 months of employment. • Retention bonuses and pay increases are forfeited for those who do not complete their assignments or end assignments early. Subject to review.

Some driving to other Quad City area locations is possible if additional support coverage is needed (less than 5% of the time) Will provide onsite deskside Tier 2 support to the World Headquarters location through performing the following duties

Call center environment but they will not be taking any calls for this assignment; it is more of a support role

An Inbound Patient Account Services Specialist advocates for the patient and portrays “Putting People First” by taking a hands-on approach to help people on their path to better health.