Location : PHILADELPHIA Pennsylvania The Junior Business Analyst will support data analytics activities focused on improving the complaint management process. This role involves analyzing datasets, preparing reports, and assisting with problem-solving initiatives using Microsoft tools. The position requires strong analytical thinking, Excel proficiency, and the ability to work collaboratively in a hybrid work environment.

Location (mandatory): Wilmington Delaware 19804 The customer service representative operates on various functional levels within the call center. Handling a high volume of calls is the top priority while handling back-office functions such as billing, field service processing which entails scheduling and completion, collections, bad debt and cash processing. The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Delaware regulatory commission requirements.

Location (mandatory): Wilmington Delaware 19804 The customer service representative operates on various functional levels within the call center. Handling a high volume of calls is the top priority while handling back-office functions such as billing, field service processing which entails scheduling and completion, collections, bad debt and cash processing. The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Delaware regulatory commission requirements.

Location (mandatory): Detroit Michigan 48202 Through effective interventions, the Care Experience Specialist (CXS) serves as the first resource for a patient, family, or consumer, concern or inquiry. They identify, investigate, and mitigate point-of-care concerns from escalating to grievances which may result in review by regulatory agencies.

Location (mandatory): 1009 Lenox Dr. Lawrenceville, NJ 08648 This is a temporary six-month position with the potential of being moved into a permanent, full-time role with additional benefits. There is also a written assessment that must be completed before the first interview

o Location (mandatory): Sunrise, FL 33323 This is a single-person site where the primary responsibilities are receiving incoming mail, imaging mail into a data system, completing copy jobs, creating PowerPoint presentations, sending out FedEx packages, etc. It's not a super high-volume location; however, it stays busy as a 1-person site.

Medicaid Support

Location: Pittsburgh, PA, 15241. Do you like working in a fast-paced environment? Have you perfected the art of multitasking? Do you enjoy helping potential customers achieve their goals? Take this opportunity to get your foot in the door with a reputable, nationally recognized company. If hired, the position includes 4 weeks paid industry training. Position starts in August and continues into early December. Every day, 10,000 people turn 65… Join the fastest growing segment of the insurance industry with responsibilities coordinating operations and sales meetings.

Candidates must reside within 45 minutes of one of the listed locations. This is a remote role with occasional onsite attendance (1-2 times per quarter, subject to change).