Data Analyst II

SGS_JOB_3140

Engineering
Remote
SQL
Python
Tableau
Power BI
Alteryx
Dashboarding
Product Operations

Contract - 6 months

Data Analyst – Product Operations Product Operations’ focus is to support and educate the people and businesses who use our products through direct interactions and scalable solutions. We develop processes to help improve the health of our products and work with cross-functional partners to ensure a high-quality experience on our platforms. You will gain experience and make an impact in a fast-growing organization. Those who join our teams are very passionate about solving people’s issues and are strong advocates for users globally. If you like helping people, Product Operations is for you. The Product Operations team ensures that suite of apps are as reliable as possible by working closely with Global Operations, Data Science, Engineering, Product, and several other teams. We are looking for a data analyst who shares our passion for helping make apps and products reliable and safe. The right candidate will be comfortable in a fast-moving organization and excited to collaborate cross functionally. You will possess strong quantitative analytical skills, statistical knowledge, data visualization skills and communication skills, and the ability to build strong partnerships to drive impact across the organization. Interview Process: 2-3 Rounds – Technical Rounds – (30 mins – 1 hour) Key projects: Product analysis, bug detection, and resolution

Job Responsibilities:

  • Partner with teams within Product Operations, the broader Global Operations organization, Data Science, Data Engineering, Product and Engineering teams to solve problems and identify trends and opportunities Independently analyze data, conduct research and synthesize feedback into plans, processes and playbooks
  • Build/maintain data infrastructure (reporting layer data pipelines, reports, dashboards, alerts) to monitor the performance of our operations and drive business understanding
  • Proactively propose creative technical and quantitative solutions to problems and drive these through to implementation e.g. through identification of data & tooling requirements enabling self-service / scalable solutions
  • Communicate results of analyses to non-technical stakeholders who are the users of systems involving metrics, pipelines, and dashboards
  • Define metrics/KPIs for end to end product operations and building repeatable and reproducible analysis
  • Data analysis
  • Collaboration with various teams
  • Communication of results
  • Reporting and process improvement
  • Ensuring data accuracy and integrity to drive business growth and improvement while ensuring the reliability

Skills:

  • 4+ years of experience in strategy, operations, consulting, statistics, data analysis, or data science or directly related fields.
  • End to end Dashboarding/ETL Pipeline developments within the product operations space
  • Proficiency with intermediate to advanced SQL concepts for data extraction.
  • Experience creating dashboards with Tableau, Power BI, Alteryx, and other data visualization tools.
  • Experience in managing multiple projects and meeting deadlines in a fast-paced environment.
  • Experience with statistical analysis, including hypothesis testing, regression, and experimental design.
  • Experience with communicating and presenting findings to non-technical stakeholders.
  • Experience using AI for data analysis and summarization. Experience measuring the performance of AI models
  • Experience working across time zones and with diverse audiences, including within operations teams and across with key stakeholders and senior leadership (Nice to have)
  • Former work / Big Tech experience

Education/Experience:

  • Education: Bachelors (Must have) / Advanced degree (Preferred)

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