SaaS Implementation Engineer

SGS_JOB_3286

Engineering
Remote
SaaS
Software Consulting
UAT
User Stories

Contract - 6 Months

Location - Remote Canada. • The Implementation Engineer will support Noggin Professional Services by delivering consultative SaaS implementations for multiple clients. • This role combines technical configuration with client-facing solution design and training.

Job Responsibilities:

  • Gathering requirements
  • Designing solutions
  • Configuring Noggin software
  • Assisting with integrations and data migration
  • Guiding customers through best practices
  • The Implementation Engineer will also lead workshops, deliver product demonstrations, and provide expert advice on configuration design to ensure successful adoption.
  • Lead requirements workshops and document solution designs
  • Configure Noggin SaaS platform, including full system builds
  • Assist with integration, data migration, and testing activities
  • Deliver tailored product training and client demonstrations
  • Act as a trusted advisor to customers during implementation
  • Collaborate with internal teams and coach junior resources.
  • Writing and managing user stories
  • Configuration and business analyst work
  • Implement Southern California Gas and other Noggin projects

Skills:

  • Bachelor’s degree in IT, Computer Science, or related field
  • 3+ years of experience in SaaS implementation or software consulting
  • Strong skills in requirements gathering, solution design, and configuration
  • Experience with web-based software and usability principles
  • Excellent communication and client engagement skills

Education/Experience:

  • Experience with configurable software products
  • SaaS software implementation experience
  • Previous roles: Implementation Specialist, Consultant, Business Analyst
  • Customer Facing Experience.
  • Critical incident management, business continuity, corporate security, GRC

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