Network Operations Center (NOC) Technician I

SGS_JOB_3478

Engineering
 Texas
Hardware
Site equipment audits

Contract - 06+ Months

Location (mandatory): Allen, TX Description: Join our dynamic team as a NOC Technician, where you’ll play a vital role in maintaining the stability and reliability of our network operations. This is an exciting opportunity for a tech-savvy professional who thrives in a fast-paced, collaborative environment that values innovation and excellence. Department Overview Function: Network operations & technical support for 9-1-1 call handling systems Cross-Functional Dependencies: Multiple departments Reporting Structure: Contract resources report to FTE Supervisor Direct Reports: None

Job Responsibilities:

  • Monitor and maintain computer networks and systems
  • Ensure stability of telecommunications infrastructure
  • Respond to network alerts and troubleshoot issues
  • Perform regular network performance checks
  • Coordinate with field technicians and engineers
  • Maintain records of outages and quality control
  • Execute incident response for remote/cloud operations
  • Manage ServiceNow Incident, Change, and Problem Management
  • Conduct remote network surveillance and event response
  • Triage and resolve incidents within SLA timelines
  • Collaborate with SMEs for complex troubleshooting
  • Provide customer-facing support via phone, email, and portal
  • Communicate with stakeholders during service-impacting events
  • Manage vendor tickets effectively

Skills:

  • Experience in Network Operations or Telecom
  • Certifications: Network+, Cisco CCST/CCNA
  • ITIL Certification
  • Experience with AWS Cloud surveillance

Education/Experience:

  • Strong knowledge of IP networking and protocols
  • Experience with network monitoring tools
  • 1+ years troubleshooting IP connectivity and hardware errors
  • Proficiency in VPN, BGP, MPLS, SIP
  • Ability to interpret network diagrams (e.g., Visio)
  • Strong analytical and documentation skills
  • Ability to perform under pressure and respond quickly
  • Strong working knowledge of IP networking & interoperability standards
  • 1+ years troubleshooting IP network connectivity
  • 1+ years troubleshooting routers, switches, servers, endpoints
  • Familiarity with VPN, BGP, MPLS, SIP
  • Ability to interpret network diagrams (e.g., Visio)

Related Jobs

OpenXR Engineer

Engineering
 Washington
12 Months

Location (mandatory): Redmond, WA We’re looking for a Worker to help build and maintain OpenXR-based XR applications. You’ll work closely with engineers and cross-functional partners to prototype, implement, and iterate on immersive experiences that run across OpenXR-capable runtimes/devices.

OpenXR
C++
Unreal Engine

Solution Architect - ARAS

Engineering
Remote
3 Years

Location (mandatory): Remote Designs and defines system architecture and solutions for integrating multiple platforms, operating systems, cloud and applications. Determines systems specifications, input/output processes, and working parameters for hardware/software/cloud compatibility and maintenance of system security. Coordinates design of subsystems and integration of total system. Identifies, analyzes, and resolves program support deficiencies. Develops and documents the framework for integration and implementation for changes to technical standards and overall enterprise architecture. Assists in the development and management of an architecture governance process. Develops and recommends corrective actions and system solutions. Provides technical guidance for database administrators, software developers, and other stakeholders. Understands and determines requirements of infrastructure, network, and security in third party cloud offerings. Translates business requirements into functional and technical architecture. May guide decisions on which technologies to implement, operational planning and useful life of products. The individual selected for this role must have in depth Product Life Cycle Management (PLM), Systems Engineering background, Model Based Systems Engineer experience. Additionally, this individual must have experience developing and integrating ARAS Innovator platform

PLM
ARAS
SQL
Deployment
Integration

AR/VR Systems Engineer - Calibration

Engineering
 Washington
12 Months

Location (mandatory): Redmond, WA The main function of a software engineer is to apply the principles of computer science and mathematical analysis to the design, development, testing, and evaluation of the software and systems that make computers work. A typical software engineer researches, designs, develops and tests operating systems-level software, compilers, and network distribution software for medical, industrial, military, communications, aerospace, business, scientific and general computing applications.

C++
Bash
ROS
Calibration
IMU
Sensors
Data Collection

Maintenance Worker II

Engineering
 Massachusetts
06 months

Location:- Framingham MA 01701 We will be looking for a mixture of Commercial /Industrial plumbing experience and HVAC (AHU’s, exhaust fans, etc.) Commercial Maintenance/ General Maintenance

Operate
troubleshoot
and repair piping systems and equipment

Software Engineer

Engineering
 Massachusetts
3 Years

Location (mandatory): Lexington, MA Network performance data collection and analysis experience Experience with data visualization frameworks (Grafana or similar tools)

TCP/IP
Linux
Python
CI/CD
Devops

BMS Technician

Engineering
 Tennessee
12 Months

Location (mandatory): Franklin, TN Working with customers to provide service and repair solutions. Completing scheduled preventative maintenance and QC. Documentation of recommended repairs, completion of repairs. On call rotation. NW Commissioning, construction PTP, FPT commissioning as needed.

BMS
PLC
BAS

HVAC-Service/Install Technician

Engineering
 Virginia
3 Months

Location (mandatory): Ashburn, VA Area of work: Able to drive within a 60 mile radius servicing sites. Work Environment & Schedule: Field based role with daily travel to customer locations

HVAC
Refrigeration
EPA

Coupa Consultant

Engineering
Remote
6 Months

Client is implementing Coupa for global Indirect Procurement. This role supports and enhances Coupa’s P2P, Supplier Information Management (SIM), Core, and Coupa Risk Assess (CRA) modules across global regions. The Business Systems Analyst works closely with Procurement, Finance, and IT stakeholders to deliver functional enhancements, maintain system stability, and drive process improvements aligned with enterprise Procure to Pay operations. Preferred Experience (Nice-to-Have): Prior experience implementing or supporting global Procure to Pay or Supplier Management processes. Familiarity with Agile delivery frameworks. Experience with Coupa configuration, workflow design, or data analysis.

Coupa
SIM
P2P

Data Analyst

Engineering
Remote
6 Months

JOB DESCRIPTION: As a part of the Data Analytics team within the North America - Project Management Office (NA-PMO), you will be partnering with field organizations, finance, and Information Technology (IT) teams to initiate and support data-informed decision making in the underlying business.

Tableau
SQL
PowerBI
Appscripts
logo

At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.


© 2026 All rights reserved.
logologologologo