Operations Excellence Analyst

SGS_JOB_3641

Admin/Clerical
 Texas
Excel
Analytics
Reporting
Dashboards
KPIs
Visualization
Investigation
Optimization

Contract - 3 Months

Location (mandatory): Irving TX The Operational Excellence Analyst is a data-driven professional responsible for managing KPI reporting dashboards and production performance analysis to support operational stability and continuous improvement initiatives across operations teams. This role builds and maintains Excel-based dashboards analyzes performance trends and identifies process gaps using KPI data. The analyst collaborates with operations quality and stakeholders to translate complex production data into clear insights support problem identification and drive corrective actions and process improvements while ensuring reporting accuracy consistency and effective decision making through reliable operational metrics and structured data analysis practices across production reporting environments and operational performance management activities.

Job Responsibilities:

  • Own end-to-end KPI reporting includes data extraction validation calculations dashboards visualization and issue escalation processes.
  • Build maintain and enhance Excel-based KPI dashboards and standardized reporting templates supporting operations leadership decisions.
  • Ensure dashboards remain accurate scalable repeatable and resilient when data structures volumes or sources change.
  • Apply advanced Excel skills including pivot tables complex formulas structured tables dynamic charts data validation.
  • Perform variance analysis on production metrics to understand deviations identify risks and improvement opportunities proactively.
  • Identify unstable or inefficient processes through KPI trends data analysis issue tracking and collaboration efforts.
  • Communicate performance trends risks and opportunities clearly to operations leadership and customer stakeholders using data.  

Skills:

  • Advanced Microsoft Excel expertise including pivot tables structured tables complex formulas dynamic charts and validation.
  • Strong analytical ability interpreting KPI dashboards identifying trends anomalies performance gaps and operational improvement opportunities.
  • Experience developing maintaining and enhancing Excel-based reporting dashboards supporting operational performance monitoring and decision-making processes.
  • Ability translating complex production data into clear insights narratives and actionable recommendations for stakeholders effectively.
  • Knowledge of KPI definitions calculation logic reporting standards and consistent operational performance measurement practices frameworks.
  • Strong problem-solving mindset using data analysis variance investigation and KPI trends to identify issues early.

Education/Experience:

  • Advanced proficiency in Microsoft Excel including pivot tables complex formulas structured tables dynamic charts required.
  • Experience owning or maintaining Excel-based KPI dashboards and recurring operational reporting processes in organizations.
  • Professional experience working within production or operations environments supporting performance monitoring analysis and reporting functions.
  • Strong understanding of KPIs performance metrics variance analysis and operational data interpretation principles and practices.
  • Demonstrated ability analyzing operational problems summarizing issues and recommending corrective actions supported by data analysis.
  • Experience supporting root cause analysis corrective action initiatives or continuous improvement activities within operational environments.
  • Familiarity with statistical analysis tools such as Minitab or visualization platforms like PowerBI for analysis.

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