Sales Support Administrator I

SGS_JOB_3715

Business Support
 Illinois
Order entry
RMA
credit and rebill
order tracking
direct contact w/ customers
emails and phone calls

Contract - 12 months

Location (mandatory): Rockford, IL 61103 Small Description: Providing administrative support to the sales team by processing high volumes of orders, handling customer communications, checking pricing and order status, and assisting with inquiries or complaints while reporting monthly results.

Job Responsibilities:

  • Assists the sales force by providing daily administrative support.
  • Processes a high volume of sales orders by email or other methods, takes phone calls from customers, communicates feedback from customers to the sales team, checks prices and the status of orders, and reports monthly results to the sales team.
  • Assist customers by addressing customer inquiries or complaints.

Skills:

  • Sales
  •  Customer service
  • Order entry, RMA, credit and rebill, order tracking, direct contact w/ customers, emails and phone calls

Education/Experience:

  • 1-3 years experience

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