Customer Service Representative

sgs-job-3923

Business Support
 Kansas
Customer service
purchase orders
logistics
coordination

Contract - 12 Months (Possible chances of extension)

Location (mandatory): New Century, KS 66031 Responds to customer issues that require product knowledge, interpret questions/requests and ensure proper resolution in a prompt and courteous manner. May initiate customer contact to proactively identify and address customer needs. Monitors the resolution process to ensure other departments follow through on requests.

Job Responsibilities:

  • Initiate timely and accurate order process through the receipt and confirmation of customer orders. Verify product availability, lead time, payment and incoterms. Coordinate shipment type, condition, date, and route to ensure on time delivery to the customer.
  • Collaborate with multiple departments of the Supply Chain including, Production, Quality Control and Warehouse and Logistics to confirm product availability and present customer with options.
  • Maintain customer transactions through electronic filing of customer purchase orders and correspondence.
  • Promote customer satisfaction and effectively manage customer orders by consistently maintaining a professional relationship through the utilization of multiple order maintenance reports. Provide customers with information concerning the status of their orders including carrier tracking information and proof of delivery.
  • Enter customer complaints in a prompt manner. Coordinate returns with warehouse personnel, logistics and the customer as needed.
  • Financial responsibilities to include supporting Accounts Receivable in the resolution of invoice disputes. Delegation of Authority and conservation of proper documentation is required for monthly as well as annual audits to ensure SOX compliance before issuing credits, debits and returns.
  • Monitor customer master data and notify customer master group of any revisions needed to ensure account data is accurate.
  • Ensure adherence to all management systems including, ISO 9001:2008, ISO 14001 and OHSAS 18001 and Food Safety, with an understanding of Danisco’s Quality and Environmental Policies and procedures.
  • Responsible that these policies and procedures are implemented throughout the organization and all related activities under the position's jurisdiction.

Skills:

  • Customer service, purchase orders, logistics, coordination

Education/Experience:

  • High school/Associates/Bacholer’s

Related Jobs

Business Process Manager

Business Support
 Arizona
$65/hr on W2.
02 Years Contract + (Highest Possibilities of extension)

Location : Tucson, AZ 85755 (Onsite). The Business Process Manager (BPM) will play a critical role in driving lean methodologies and practices across the PHCS business processes. This position works with various members of the leadership team to institutionalize continuous improvement (CI) practices within the entire organization. This position will represent PHCS to serve as a champion/role model for change. This position will identify projects, lessons learned, or best practices that can be replicated for deployment in all areas. This position will focus on training stakeholders, implementing lean principles, enhancing operational efficiency, and realizing cost reductions. This role demands a proactive influencer who can inspire a culture of continuous improvement and operational excellence.

Business Process Management (BPM)
Lean Methodologies
Six Sigma
Lean Six Sigma
Continuous Improvement (CI)
Process Mapping
Change Management
Business Transformation
Process Improvement
Operational Excellence
Root Cause Analysis
Data-Driven Decision Making
Visual Management
Training & Development

Payments & Reporting Specialist

Business Support
 New Jersey
12-Month Contract — Possible Extension

location : Morristown, NJ We are seeking a detail-oriented Payments & Reporting Specialist to support fee and rebate processing, contract review, financial reporting, and operational improvements. The ideal candidate will have 2–4 years of experience in payments, contracting, data analysis, or financial operations, along with advanced Excel and reporting skills.

SAP
Tableau
Power BI
& RMUS

Project Manager II - Pharma Services

Business Support
 Arizona
$43/hr on W2.
01 Year Contract + (Highest Possibilities of Extension)

Location : Tucson, AZ 85755 (Onsite) As a Project Manager II - Pharma Services, you will be responsible for managing projects ranging from simple to complex, driving product delivery from concept through completion. The role involves developing work plans, schedules, project estimates, resource plans, and status reports while proactively managing risks, stakeholders, compliance, and continuous improvement initiatives.

Project Management
Clinical Diagnostics
Pharma Services
Biotech
Medical Devices
Product Development
Process Improvement
Cross-Functional Project Management
Resource Planning
Risk Management
CAPEX Budget Management
Data Integrity
MS Office
MS Project
Google Suite
Agile/Scrum
Stakeholder Management
Critical Path Analysis

Research Associate III - Assay Development

Business Support
 Arizona
02 Years Contract + (Highest Possibilities of Extension)

Location : Tucson, AZ 85755 (Onsite) This is an onsite position for a Research Associate II in Assay Development, requiring 4–6 years of post-college experience. The role involves conducting research, development, and manufacturing laboratory experimentation to support Ventana projects. The candidate will design, execute, and interpret experiments, prepare technical documentation and analyses, and maintain laboratory records in compliance with company policies, including GMP, GLP, and Design Control.

Assay Development
Wet Laboratory Techniques
Experimental Design & Execution
Data Analysis
Technical Documentation
GMP
GLP
Design Control
Troubleshooting
Scientific Literature Review
Process Improvement
SAFe/Agile Planning

SAP ABAP Developer

Business Support
 California
$100.00
6-7+ months Contract

Location (mandatory): Los Angeles, CA 90013 Deliver enhancements, maintenance, and ongoing support of the SAP ISU environment. Build, configure, tune and implement automation for cloud lifecycle and operational improvement. Support of the web interface used by customers to access their cloud environment. Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments. Expected to establish and maintain proficiency on emerging technologies through self-study and on-the-job training. Escalate issues and defects as necessary. Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved. Provide routine communication with customers on progress, status, and root cause. Work directly with architects to help reproduce and resolve issues. Knowledge of industry standards and standards organizations (e.g. ITIL, TOGAF, PMP).

SAP ABAP Development
SAP IS-U
RICEFW Development
SAP BTP / UI5
SAP IS-U Billing & Print Workbench

SAP Security Consultant

Business Support
 California
$100.00
6-7+ months Contract

Location : Los Angeles, CA 90013 Performs audit testing according to company policy and procedures. Submits audit findings as assigned. Mitigates and addresses audit findings. Implements user access controls, configuring SAP systems to mitigate security risk to organization. Creates processes and templates for implementations of SAP features. Creates documentation and templates for development within domain. Supports alignment of development practices across all SAP systems and application teams

SAP Security
SAP GRC (Governance
Risk & Compliance)
Identity & Access Management (IAM)
Audit & Compliance

QC Associate

Business Support
 New Hampshire
$44.82/hr on W2 without PTO
10 Months

Portsmouth, NH 03801 Support the Quality Control team with laboratory testing and analytical activities for work-in-process (WIP) materials, finished goods, ad hoc testing, and customer requests. This is an entry-to-junior-level opportunity suited for recent graduates with academic laboratory experience. The role requires following established procedures and instructions, maintaining accurate documentation, and supporting the QC team with daily laboratory operations and other assigned quality activities.

Quality Control
Laboratory Testing
WIP Testing
Finished Goods
Analytical Testing
cGMP

QC Associate

Business Support
 New Hampshire
$44.82/hr on W2 without PTO
10 Months

Portsmouth, NH 03801 Support the Quality Control team with laboratory testing and analytical activities for work-in-process (WIP) materials, finished goods, ad hoc testing, and customer requests. This is an entry-to-junior-level opportunity suited for recent graduates with academic laboratory experience. The role requires following established procedures and instructions, maintaining accurate documentation, and supporting the QC team with daily laboratory operations and other assigned quality activities.

Quality Control
Laboratory Testing
WIP Testing
Finished Goods
Analytical Testing
cGMP

Project Scheduler Nuclear Projects I, II, III

Business Support
 Washington
Level I - $80/hr | Level II - $95/hr | Level III - $115/hr on W2 without PTO
12 Months

Richland, WA 99354 Support Nuclear and Engineering Projects by developing, maintaining, and coordinating detailed project schedules for online work, refueling outages, forced outages, and long-range lifecycle projects. Manage schedule integration between Passport and Primavera, assist project managers with schedule development and conflict resolution, and provide accurate scheduling information for daily, outage, and future work. The role supports project planning, resource loading, risk management, budget tracking, critical path analysis, work prioritization, and schedule recovery while ensuring projects are executed safely, on schedule, within budget, and to required quality standards.

Project Scheduling
Primavera
Passport
Nuclear Projects
Outage Planning
Risk Management
Resource Loading
Microsoft Office
logo

At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.


© 2026 All rights reserved.
logologologologo