DEPARTMENT SUPPORT SPECIALIST I

sgs-job-4015

Admin/Clerical
 Idaho
Customer
logistics

Contract - 6 Months

Location : Boise Idaho (Remote) The Document Support Specialist is responsible for supporting the Data Services Department by managing utility invoice downloads, data capture, bill verification, and vendor communication. This remote role focuses on collecting and processing utility billing information, resolving missing data issues, and maintaining accurate records through internal platforms.

Job Responsibilities:

  • Access customer and utility portals to download invoices and bills
  • Perform data capture, invoice verification, and data correction tasks
  • Identify missing or incomplete bills and follow up with utility providers
  • Communicate with vendors and utility companies to resolve billing issues
  • Run reports to track pending or missing invoices
  • Ensure invoices are collected, processed, and updated on time
  • Maintain accurate records within internal data management platforms
  • Support utility outreach and follow-up activities
  • Work independently in a remote environment while meeting deadlines
  • Collaborate with team leads and operations staff for daily workload management
  • Participate in training and monitored performance support activities

Skills:

  • Data entry and data verification skills
  • 10-key proficiency
  • Billing or invoice processing experience (preferred)
  • Experience with utility billing or energy management systems (preferred)

Education/Experience:

  • High School

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