Payroll Specialist

sgs-job-4128

Business Support
 Florida
Payroll Processing
Case Management
SAP ECP
Excel
Payroll Tax Compliance
Root Cause Analysis

Contract - 3 Months

Location : Remote (FL) The Payroll Specialist is responsible for managing Tier 2 payroll cases, investigating complex payroll issues, and ensuring timely resolution through collaboration with HR, Finance, and IT teams. This role requires strong payroll expertise, analytical problem-solving skills, and experience with payroll systems and compliance regulations. The ideal candidate will be customer-focused, detail-oriented, and capable of managing multiple cases while driving process improvements.

Job Responsibilities:

  • Serve as the escalation point for complex payroll inquiries and Tier 2 case investigations
  • Analyze payroll data, identify root causes, and coordinate corrective actions across multiple departments
  • Manage the full lifecycle of payroll cases including intake, documentation, investigation, resolution, and closure
  • Maintain accurate records within case management systems while ensuring compliance with audit and regulatory requirements
  • Generate and analyze reports on case volume, SLA compliance, trends, and issue resolution metrics
  • Partner with HR, Finance, IT, and other stakeholders to improve payroll processes and implement preventative controls
  • Provide training, guidance, and knowledge-sharing support to Tier 1 payroll staff
  • Ensure payroll issues are resolved accurately and within established service levels
  • Support payroll compliance activities related to federal and state regulations
  • Contribute to continuous improvement initiatives and operational efficiency projects

Skills:

  • Strong knowledge of payroll principles, processes, and payroll administration
  • Experience handling Tier 2 payroll cases and complex issue resolution
  • Proficiency with payroll systems, including SAP ECP preferred
  • Advanced Microsoft Excel and Power Query skills
  • Understanding of federal and state payroll tax regulations, including FICA, IRS, and state withholding requirements
  • Strong analytical, troubleshooting, and root-cause analysis abilities
  • Excellent written and verbal communication skills
  • Ability to explain complex payroll issues to both technical and non-technical audiences
  • Strong organizational and multitasking skills
  • Customer service mindset with a focus on timely and accurate resolution
  • Ability to collaborate effectively across multiple departments

Education/Experience:

  • Bachelor’s degree in Business, Finance, Accounting, Human Resources, or a related field (or equivalent experience)
  • Minimum 3 years of experience in payroll processing and case management
  • At least 1 year of experience handling Tier 2 or advanced payroll issues
  • Certified Payroll Professional (CPP) certification preferred
  • Experience with SAP Employee Central Payroll (ECP) strongly preferred
  • Knowledge of payroll compliance regulations and audit requirements

Related Jobs

Digital Printer Operator

Business Support
 Ohio
$17-18/hr. on W2
03+ (Temp to Hire)

Location (mandatory): Parma OH 44130 Shift: Monday–Friday, 7am to 3:30pm This temp will be responsible for operating a high-speed digital production printer and helping with day-to-day duties, for example: Moving paper, stuffing envelope, packing cartons etc. Candidates should have some print experience, be detail-oriented, and be able to work in a fast-paced environment.

MS Office
Printer
Digital Printer
Scanner
Copier
Copying
Xerox
HP
Canon
Epson
Konica Minolta
Brother Industries
Electrophotographic
Inkjet

Associate, Warehouse/ Forklift Associate

Business Support
 California
$17-18/hr. on W2
12+ (Temp to Hire)

Location : Rialto, CA 92376 Shift: Monday–Friday, 6am to 3pm Seeking an experienced Warehouse Associate/Forklift Operator to support warehouse operations involving picking, packing, material handling, and inventory movement. Candidates must have prior forklift experience. Although client will provide the required forklift certification

Forklift
Warehouse
Picking
Shipping
Receiving
Sit Down Forklift
Stand-up Forklift
Reach Truck

Office Hospitality Specialist

Business Support
 California
$25-$28
05

Location : Palo Alto, CA 94304 The manager is prioritizing candidates with strong hospitality/customer service backgrounds who can confidently support executive-level clients, manage front-desk operations, and handle business center/mailroom responsibilities in a professional office environment.

Hospitality
Front Desk
Receptionist
Concierge
Customer Service
Conference Room Coordination
Mailroom
Shipping
Receiving
Office Services
Print Services
Copy Center
Document Management
Administrative Support
Legal Office
Client Relations

Receptionist / Legal Office Services Specialist

Business Support
 California
$25-$28
05

Location : Palo Alto, CA 94304 This role is best suited for someone who has worked as a Receptionist, Administrative Assistant, Front Desk Coordinator, Legal Receptionist, Executive Assistant, Office Coordinator, Concierge, or Guest Services Professional and is comfortable interacting with high-level legal professionals and clients in a fast-paced office setting. The manager is prioritizing professionalism, customer service, communication skills, reliability, and the ability to manage multiple responsibilities simultaneously.

Receptionist
Administrative Assistant
Front Desk Coordinator
Legal Receptionist
Executive Assistant
Office Coordinator
Concierge
Guest Services

Office Admin & Hospitality Specialist

Business Support
 New York
$23-24/hr. on W2
12+ (Temp to Hire)

This role is ideal for someone with strong customer service, communication, and front-office support experience. The selected candidate will serve as the first point of contact for guests and visitors, ensuring professional and welcoming experience while supporting office administration activities.

Hospitality Specialist
Meeting
Conference Room
Travel Arrangement
Office Admin
Office Specialist
Guest Management
Guest Relationship
Travel Arrangement

Office Services / Mailroom / Reprographics Specialist

Business Support
 New Jersey
$18-19/hr. on W2
03+ (Possibility of Temp to Hire)

Location : Mount Laurel, NJ 08054 Shift: Monday–Friday, 8am to 5pm Dress Code: Business Support This is not a legal or administrative assistant role. You will primarily work in a mailroom, copy center, and office services environment, supporting legal teams through document production, mail handling, shipping/receiving, and office support services. Experience with high-volume printing and copying is highly preferred.

Printing
Printer
Digital Printer
Copying
Scanning
Mailroom
UPS
USPS
FEDEX
Binding
Bindery
Shipping
Receiving

Administrative Assistant

Business Support
 California
$26.00-27.00
2 years

Location : San Diego, CA 92123 The role will provide administrative and operational support to Claims Management, including assisting with claim-related documentation, records, correspondence, data entry/tracking, running reports, checking and responding to department level voicemail, opening claims in the claim system, making check requests, and general administrative support to help maintain efficient department operations. They will also be responsible for supporting the department Senior Manager. This position will also be responsible for ensuring all required recovery claim documents are in the claim file including the damage report, police report when applicable, ISO report, bankruptcy checks, etc

administrative support
Claims Management
documentation
records
data entry/tracking

Claims Analyst: I

Business Support
 California
$30.00-35.00
2 years of Contract

Location : San Diego, CA 92123 The position investigates, analyzes, and resolves recovery/subrogation claims and may also handle liability and property damage claims. Responsibilities include gathering and analyzing evidence, interviewing involved parties, maintaining claim documentation, negotiating resolutions, pursuing recovery for damage to company property, and supporting claim setup and other administrative claim functions. The position has a $15,000 settlement authority threshold.

recovery/subrogation claims
property damage claims
casualty
subrogation

Print/ Mailroom Specialist

Business Support
 New York
$21-22/hr. on W2
03+ (Temp to Hire)

Location : New York, NY 10036 A reliable, customer-focused professional with hands-on experience in printing, scanning, mail services, shipping/receiving, and document production. Candidates with legal industry experience or print services backgrounds will be especially attractive to the hiring manager.

Printing
Printer
Digital Printer
Copying
Scanning
Mailroom
UPS
USPS
FEDEX
Binding
Bindery
Shipping
Receiving
logo

At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.


© 2026 All rights reserved.
logologologologo