Service Coordinator

sgs-job-5902

Business Support
 California
): Scheduling
Coordination
Calendars
Answering Phone Calls and Emails
Customer Inquiries
Issuing Refunds

Contract - 1 year contract (Potential to extend for a 2nd year. No FTE conversion)

Location : San Diego CA 92102 Provides administrative support to a department or individual. Duties may include word processing, filing, faxing, answering phones, receiving and directing visitors, scheduling, financial record keeping, coordinating meetings and conferences, obtaining supplies and sorting/distributing mail. May work on special projects. Strong communication skills and organizational skills are essential. Familiarity with MS Office required. Some Notes on the Role: -1 round of interviews with HM and supervisor - 5 days a week onsite for training, and then 4 days a week in-office (Mon-Thurs) with Friday being remote

Job Responsibilities:

  • Service Coordinator- assist customers with questions regarding jobs, scheduling jobs, working with the crews when they have questions, answering phones and emails on customer inquiries, issuing refunds, scheduling fielding calendars
  • Top qualities the HM is looking for: Customer service skills (previous phone experience a plus), willing to learn the role, and adaptability to change.

Skills:

  • Scheduling
  • Coordination
  • Calendars
  • Answering phone calls and emails
  • customer inquiries
  • Issuing refunds

Education/Experience:

  • Highschool diploma required.

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