Document all patient care within an electronic health record. Help develop Patient Centered Practice Teams. Respond to patient care inquiries throughout the day Customer Service Excellence: Increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues. Maintain all levels of communication. Healthcare Environment Management: Resolve conflict using appropriate management techniques. Cultivate relationships between practice employees and retail store colleagues. Balance priorities to manage patient care and needs. Manage clinical and non-clinical tasks. Adapt to new models of patient care for clinic efficiency.