• We are seeking a Sales Incentives & Performance Analyst who is to partner with sales leadership to optimize sales performance in the field. The Sales Incentives & Performance team will work closely with Commercial Analytics, Sales and Marketing leadership, and where appropriate, Sales Excellence, to develop and deploy best in class programs and processes to contribute towards the development of a high-performance sales team.

The Insurance Specialist role is responsible for providing front line, direct contact with clients and customers. This is principally done through receiving e-mails; however, mail, express delivery, fax and other electronic methods are also possible means of communication. Generally, uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer. Recognizes consistent problem areas and reports to higher level for action. Responds in a timely manner. Assists the client/customer in moving through the claims process. Assesses the need for providing information or education to the customer

• Work with large and complex datasets to solve challenging problems using various analytical and statistical approaches. • Synthesize and analyze customer feedback from multiple sources (e.g., surveys, digital analytics, behavioral, and operational data) across end-to-end customer journeys to identify trends, pain points, and areas for improvement. • Apply advanced statistical modeling, machine learning, and natural language processing (NLP) to analyze large-scale customer support interactions (e.g., chat logs, call transcripts, support tickets) and extract actionable insights. • Use clustering and segmentation techniques to identify common customer issues and recommend targeted solutions or self-service resources. • Develop and maintain robust reporting and dashboards to track customer experience metrics and KPIs. • Integrate customer feedback data with other transactional, operational, and behavioral data sources to create a comprehensive picture of customer experience drivers. • Advocate for customers and influence corrective actions through periodic and ad-hoc reporting, proactively evangelizing insights among key stakeholders. • Collaborate with cross-functional teams to identify root causes of customer issues and develop action plans to remediate and measure effectiveness. • Communicate complex technical concepts to non-technical stakeholders.

We are looking for a Linguist to help us develop language components for a variety of voice-enabled technologies and products. We are seeking candidates with native fluency in Mandarin (Simplified Chinese) with strong linguistic data analysis and language technology experience to manage data collection, LLM-powered data synthesis and data annotation tasks, prompt engineering, localization and quality evaluations.

The Data Labeling Analyst (DLA) will contribute to large projects and leverage analytical skills to help deliver lasting impact on products. If you thrive in ambiguous environments and love finding areas for improvement, you’ve come to the right place. The main function of a DLA is to support and improve the quality of our labeling programs. DLAs support our project managers and partner with our global vendors to ensure all operational metrics meet targets. DLAs are expected to become Subject Matter Experts on labeling workflows and help deliver lasting impact for the product teams we support.

The Accounts Payable (AP) Specialist Senior is responsible for executing critical tasks within the accounts payable function, ensuring accuracy, compliance, and efficiency in financial transactions. This role requires extensive full-cycle accounts payable experience, strong analytical skills, and the ability to collaborate with internal departments and external vendors. The Senior AP Specialist will play a key role in optimizing AP processes, resolving complex payment-related issues, and supporting financial integrity and operational excellence within the organization.

Location : Remote (Lakeland, FL) Candidate will possess the ability to work effectively both independently and in a supportive, diverse team environment is expected. The candidate will have the opportunity to gain experience in various AP systems and processes.

primary purpose is to support the Principal Project Manager and the Nuclear Cyber Security projects.

We are seeking a highly skilled Data Engineer to join our team and provide data engineering support for the Enterprise Solutions organization. The successful candidate will have experience in data modeling design and implementation, ETL pipeline building, metrics design and creation, and dashboard/visualization building.

Provides support for Healthcare Effectiveness Data and Information Set (HEDIS) quality initiatives and regulatory/contractual requirements including outreach to members who are noncompliant in the designated outreach services

Shift: Mon-Fri 8:30a-5p EST (Training will be Mon-Fri 9a-430p for approximately 2 weeks) 3+ years of related health care or health plan experience in credentialing compliance, auditing, and quality assurance

Shift: 7am to 10pm CST - 8 hours per day expected, *Possible weekend shifts* The clinical pharmacist is an operation-based role that conducts clinical reviews of medical data collected to perform prior authorization for specialty medications. The clinical pharmacist will apply clinical knowledge to plan approved criteria for prospective and concurrent reviews of cases. This role will be carried out to support systems and take inbound calls from physicians or members regarding their pending, approved, or denied prior authorizations.