Small Description: The Customer Experience Strategist designs executes and optimizes end to end customer experiences for assigned programs and clients. The role applies customer experience methodologies human centered design principles and research to develop artifacts and insights supporting journey improvements. Responsibilities include collaborating with product and project managers managing stakeholders reviewing changes and leading communication strategies. The position monitors performance analyzes insights and drives cross functional improvements impacting customer satisfaction and Net Promoter Score. It also develops business cases cost benefit analyses and recommendations ensuring measurable value while aligning initiatives with organizational goals and evolving customer expectations across diverse business environments effectively.

Location (mandatory): Sarasota, FL 34243 The Utility Service Temporary Support role provides administrative and operational assistance to the utility services team. This position supports daily service operations through accurate data entry, scheduling, invoicing, and documentation. The ideal candidate is detail-oriented, organized, and works well in a team-focused environment.

Location: San Diego, CA 92102 The Planner Assistant will support the Project Specialists Express Team by assisting with administrative and coordination tasks related to service orders and project activities. Project Specialists receive service orders and are responsible for providing turnaround timelines to customers, submitting permit documentation, and performing various administrative tasks related to project coordination. The Planner Assistant will work closely with Project Specialists to ensure documentation, service orders, and administrative processes are completed accurately and on time. Strong communication and organizational skills are essential for success in this role. The ideal candidate should demonstrate strong time management abilities, adaptability, and the capability to work independently in a fast-paced environment. Candidates with entry-level administrative, clerical, or dispatching experience are encouraged to apply. Previous experience working with Microsoft Office tools, particularly Excel and Word, is preferred. Candidates from a variety of industries are welcome as long as they possess strong administrative and coordination capabilities

Small Description: The Processing Specialist manages insurance documentation for financial institution clients to protect homeowners coverage accuracy and timeliness. This role ensures policies are reviewed, classified, and processed according to defined procedures and quality expectations. Responsibilities include coordinating with agents and carriers, issuing escrow premium payments, and meeting strict deadlines. Success requires strong attention to detail, sound judgment, and dependable time management. The position supports client commitments through professional communication, issue escalation, and seamless workflow handoffs, contributing to reliable insurance protection, operational efficiency, and consistently high client and homeowner satisfaction throughout daily high-volume processing operations across regulated financial services environments organizations consistently.

Small Description: A Customer Service Representative will be responsible for answering incoming calls and emails from customers, assisting with order inquiries or issues, processing returns or exchanges, updating customer account information, and escalating more complex issues to the appropriate department if needed.

Location (mandatory): Irving TX The Operational Excellence Analyst is a data-driven professional responsible for managing KPI reporting dashboards and production performance analysis to support operational stability and continuous improvement initiatives across operations teams. This role builds and maintains Excel-based dashboards analyzes performance trends and identifies process gaps using KPI data. The analyst collaborates with operations quality and stakeholders to translate complex production data into clear insights support problem identification and drive corrective actions and process improvements while ensuring reporting accuracy consistency and effective decision making through reliable operational metrics and structured data analysis practices across production reporting environments and operational performance management activities.

Looking for a sales support specialist to provide support to sales team

Location (mandatory): Lexington, MA Provides administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. Answers and directs phone calls. Organizes and schedules meetings and appointments. Maintains contact lists. Produces and distributes correspondence memos, letters, faxes and forms. Assists in the preparation of regularly scheduled reports. Develops and maintains a filing system. Books travel arrangements. Submits and reconciles expense reports. Provides general support to visitors. Provides information by answering questions and requests. Takes dictation. Researches and creates presentations. Generates reports. Handles multiple projects. Prepares and monitors invoices. Develops administrative staff by providing information, educational opportunities and experiential growth opportunities. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Location (mandatory): Las Vegas, NV The Surveillance Operator is a desk-based, onsite security monitoring role responsible for reviewing live video feeds, identifying potential threats, and taking immediate action such as issuing real-time audio warnings or contacting law enforcement/property representatives. Operators monitor multiple sites nationwide using proprietary software and work in a fast-paced, multi-screen environment. This role is not related to casino surveillance and is not located on the Las Vegas Strip.