Patient Services Associate (PSA)

SGS_JOB_1321

Business Support
 Pennsylvania
patient service
check in and check out of patients
appointment scheduling
insurance verification

Contract - 3 Months + (Possibilities of Contract Extension)

We are seeking a Patient service associate to assist our client with various activities related to patient handling, greeting, insurance verification, appointment scheduling The ideal candidate will have extensive experience in the Radiology department handling patients

Job Responsibilities:

  • The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets.
  • The PSA is responsible for the arrival and/or departure activities of patients in practice, managing and handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point of service activities. The PSA may function in physician practice or a call center environment.
  • Rotation between PSA functions and/or departments may be required.

Skills:

  • 2+ years of patient service experience in radiology
  • Experience in managing and handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point of service activities
  • EMR (Epic) experience preferred

Education/Experience:

  • High school diploma.

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