Business Systems Analyst I

SGS_JOB_1353

Business Support
Remote
Analytical skills
Project management
Interpersonal skills
Functional specifications writing
Customer service
Organizational skills
MS-Excel
Word
PowerPoint
Syntex
SaaS applications
Agile methodology
Jira
Contract Lifecycle Management
Icertis Platform configuration

Contract - 06 Months (Possibilities of Contract Extension)

This role exists as a member of the Client's Enterprise CLM Solutions team, primarily aligned with the Run State Maintenance sub team. The Business Systems Analyst I will support business owners in identifying specific business problems and the associated Icertis system needs and services.

Job Responsibilities:

  • Under general direction of the Contract Lifecycle Management (CLM) Solutions Service Manager, supports business owners in identifying specific business problems and the associated Icertis, (and-related), system needs and services.
  • Interviews business areas for the purpose of defining business needs and priorities and assists the business owner by translating these needs into functional specifications by performing further analysis.
  • Assumes primary responsibility for analysis and documentation of cost benefit analysis in preparation of business case for new development projects.
  • Manages work plan to ensure the timely completion of functional specifications for either new systems or major enhancements.
  • Develops proposals that will provide the most appropriate solutions to solve a business need.
  • Prepares or oversees the preparation of preliminary user requirements as well as documentation materials for all delivered systems.
  • Participates in requirements inspections/peer reviews.
  • Assists in the post-implementation analysis and testing to review and evaluate if the requirements were fulfilled.
  • Assists in the development of training programs and materials that will assist the end users and customers in better utilizing new or enhanced applications.
  • Performs related duties as assigned.

Skills:

  • Good analytical and problem-solving skills to evaluate business problems and apply application knowledge to identify appropriate solutions.
  • Demonstrated knowledge of project management concepts.
  • Good interpersonal skills; effective team player.
  • Ability to write functional and technical specifications.
  • Strong decision-making skills.
  • Strong customer service skills.
  • Ability to communicate effectively both orally and in writing.
  • Ability to prioritize workload and consistently meet deadlines.
  • Strong organizational skills; attention to detail.
  • Role requires skill in using MS-Excel, Word, PowerPoint, and Syntex to support analysis and communication of requirements.
  • Experience supporting SaaS applications will be beneficial.
  • Experience working within the Agile development methodology and with work management tools like Jira is a plus.
  • Knowledge of Contract Lifecycle Management and applications designed to support that process will be beneficial.
  • Specific experience supporting Icertis Platform configuration will be a differentiator for the candidate.

Education/Experience:

  • Relevant experience in business analysis, project management, or related fields.
  • Familiarity with Contract Lifecycle Management and SaaS applications.
  • Experience with Agile methodologies and tools like Jira is preferred.

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