Account Manager for CMX

SGS_JOB_1378

Technical

Illinois

5+ years of client services/account management experience

3+ years of proven experience managing client relationships

2+ years’ experience using Microsoft Office tools

Contract - 06 Months Extendable

As a CMX Account Manager within our Media Exchange (CMX) business, will be responsible for helping the Sales Organization grow advertising partnerships by engaging with clients on behalf of a fast-growing retail media arm at the 4th largest company in the US.

Job Responsibilities:

Act as daily point of contact for client post sale questions and updates
Facilitate the end-to-end creative process between the advertiser and CMX’s creative team.
Partner closely with the cross functional teams on campaign activation, trafficking, and optimizations.
Lead meeting cadences with clients to communicate key campaign performance metrics, insights, optimization recommendations and upsell opportunities.
Lead internal partner status calls and campaign performance reviews with
Support monthly campaign billing, ensuring accuracy and delivery.
Coordinate with internal teams to develop end of campaign reporting and presentations for clients
Manage and develop strong, collaborative relationships with partners across the organization and lead cross-functional teams including Media, Analytics, and Billing to ensure consistent communication and execution of client strategy
Proactively self-educate around assigned client categories, retail and retail media industry trends to identify the best practice opportunities for CMX to share with the team
Participate in on-boarding activities for new team members

Skills:

5+ years of client services/account management experience in a direct/digital marketing agency or a combination of agency/client side.
3+ years of proven experience managing client relationships and effectively problem solve; ability to analyze problems and produce a viable solution
2+ years’ experience using Microsoft Office tools.

Education/Experience:

Bachelor's degree required, preferably with a concentration in marketing or business

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