Service Coordinator

SGS_JOB_1572

Business Support
 Texas
Case management

Contract - 06 Months (Contract)

This role is working remotely. This position will require travel to meet in person with members around the Service Delivery Area 75% of the time*** Utilizes critical thinking and judgment to collaborate and inform the service coordination process, in order to facilitate appropriate health care outcomes for members by providing service coordination, support and education for members using service coordination tools and resources.

Job Responsibilities:

  • The Service Coordinator is responsible for conducting face-to-face visits to the members’ home utilizing comprehensive assessment tools for members enrolled in Long-Term Services and Support programs. The Service Coordinator is responsible for coordinating and collaborating care with the member/authorized representative, PCP, and any other care team participants. The Service Coordinator schedules and attends interdisciplinary meetings and advocates on the members’ behalf to ensure proper and safe discharge with appropriate services in place. The Service Coordinator works with the members and care team to develop a care plan and authorizes services in a cost-effective manner within the LTSS benefit. The Service Coordinator is responsible for documenting accurately and timely in the member’s electronic health record. This position requires the Service Coordinator to use critical thinking skills and the ability to problem solve

Skills:

  • 2 years field case management experience preferred, Bilingual preference (Spanish)

Education/Experience:

  • Bachelor's degree or non-licensed master level clinician required, degree being in psychology, social work, counseling, sociology, human growth and development, or early childhood education.

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